Lead the scoping and estimation efforts with all prospective and existing
nCino customers in the Community and Regional space
Design an implementation approach, craft Statement of Work documents and
present the professional services proposal and story to clients
Share best practices with prospective and existing clients on how to best implement and adopt nCino features and functionality
Maintain an accurate forecast, pipeline and manage all components for Services opportunities
Build a project budget that will be the baseline for the Professional Services implementation
Manage the handoff between Sales and Professional services for all Community and Regional deals
Develop and execute strategies to sell new Professional Services offerings to nCino's growing customer base
Support the Community and Regional sales team as they close large, complex business-to-business transactions
Leverage AI tools and techniques to enhance work efficiency and optimize business operations by automating routine tasks to improve accuracy, save time, and minimize errors.
Utilize AI-driven insights to refine decision-making, elevate customer experience, and boost team productivity while ensuring its application provides measurable value, driving innovation and smarter ways of working.
Stay informed on AI advancements to drive continuous learning and scalable growth opportunities.
Required:
Bachelor's degree
6+ years' experience as a consultant or business analyst in a fast-paced environment with demonstrated record of excellence
Flexible problem-solver who will thrive in nCino's rapidly changing, collaborative, entrepreneurial environment
Ability to work with multiple groups across reporting lines
Ready to travel to client locations as required to accomplish and exceed Professional Services revenue targets
Travel requirements - up to 25%
Desired:
Graduate degree
Salesforce experience, knowledge of the platform
Process reengineering background
Banking experience
If you thrive in a high-energy, entrepreneurial environment, we invite you to share your passion, ideas and excitement at nCino.
The base salary range for this job is:
£63,200.00 - £107,400.00
nCino provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, genetics or other protected groups. In addition to fed
Benefits
Flexible schedule
Additional Information
nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking.
The Principal Solution Services Manager will be responsible for scoping and estimating all nCino-led and partner-led projects across the EMEA region, spanning the full portfolio of nCino solutions including but not limited to Corporate Banking, Commercial Banking, Mortgage Lending, and CLM. This role serves as the critical bridge between Sales and Professional Services, working with financial institutions of all sizes across the diverse EMEA landscape.
As a delivery expert and trusted advisor, this Solution Services Manager will represent Professional Services / Customer Success in front of prospects and clients, articulating what a true digital transformation entails and partnering with our delivery partners to craft comprehensive implementation strategies that align with each client's unique business value metrics. Beyond the operational execution of scoping and proposal development, this role carries strategic responsibility for shaping the future of Professional Services delivery across EMEA-driving initiatives around rate optimization by market, AI-enabled delivery acceleration, pricing catalogue development, nearshore staffing, fixed-cost engagement models, and minimum viable rate frameworks that balance competitiveness with profitability, thus working closely with PSO leadership and CS management. This individual will bring a foundational understanding of the Solution Sales function as it operates in leading SaaS organizations and serve as a key contributor in evolving and maturing this capability within nCino's go-to-market model.
Ncino · London, UK