Social Determinants of Health Screening (SDOH) Care Coordinator

About the role

**This is a remote position** The SDOH Care Coordinator is a new, centralized virtual role supporting PM Pediatric Care's Social Determinants of Health screening and referral programs across six states. Working through the Findhelp platform, you will serve as the hub connecting Medicaid families with community resources-entering assessment data, placing referrals, following up with families, and coordinating with front desk teams at approximately 26 office locations. This role reports to the VP of Strategy. Enter SDOH assessment results into the Findhelp platform for Medicaid members across TX, MD, DC, NY, VA, and FL Verify patient Medicaid eligibility through the Findhelp portal prior to assessment submission Place e-referrals to community-based organizations (CBOs) across need categories including food, housing, transportation, childcare, utilities, and other social supports Follow up with families to confirm referral outcomes and support closed-loop communication with CBOs Coordinate with front desk staff across multiple offices to support screening workflows, troubleshoot platform issues, and share best practices Support front desk training initiatives related to SDOH screening processes and Findhelp platform navigation Identify and escalate technical issues with the Findhelp platform to ensure minimal disruption to program operations Contribute to continuous improvement efforts aimed at increasing screening rates, referral conversion, and patients getting help across all participating states **Th is is a gra nt fund ed r o le ** The compensation target for this role is $22.00 - $25.00 per hour. The salary/rate range listed here has been provided to comply with local regulations and represents a potential base salary/rate for this role. Please note that actual salaries/rates may vary within this range above or below, depending on experience and location. We look at compensation for each individual and based on experience and qualifications.