Inspire, coach, and support the store team while partnering with the host store to build a culture of accountability and performance.
Assist the management team in onboarding and developing team members, ensuring everyone feels welcomed and supported.
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Sales and Service
Guide the team to prioritize inclusive, high-quality customer experiences that builds loyalty and repeat business in store and through virtual Shopping.
Ensure MK Ambassadors maintain client communication using all available clientelling apps and tools.
Proactively manage client database to increase sales.
Set and communicate clear sales goals and KPIs, ensuring all team members understand how they contribute to success..
Operations
Promote a proactive approach to loss prevention, collaborating with store leadership to address concerns early.
Use company communication platforms effectively and follow through on relevant updates and actions.
You'll Need to Have:
Proven experience in retail, ideally within a fast-paced and customer-focused environment
Ability to lead and collaborate with empathy, clarity, and respect for diverse working styles
Comfort with technology and a willingness to use digital tools to enhance customer experience
Resilience and adaptability in a dynamic retail setting
Strong organizational and interpersonal skills, with attention to detail
Familiarity with retail KPIs and Microsoft Office
Proficiency in English (spoken and written)
Benefits
Cross-Brand Discounts & Private Employee Sales - Enjoy exclusive savings across all Capri brands.Vacation Allowance - Recharge with paid time off throughout the year.Internal Mobility Across Capri Brands - Explore new career paths within the broader Capri network.Employee Assistance Program - Confidential support for mental, emotional, and financial wellbeing.Opening date 15th September. Start date 17th August.-At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at CapriTalentAcquisition@CapriHoldings.com.Compensation Range:31,000.00 - 54,500.00 GBPPaid time off
Additional Information
Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.
If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!
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- Michael Kors -
Michael Kors (capri) · London, UK