Lead Nexamp's residential sales vendor strategy, owning vendor program performance, executive vendor relationships, and alignment to growth, quality, and compliance goals.
Oversee sales enablement and operations across partner-led and inside sales channels, ensuring strong onboarding, training, tools, and process infrastructure that drive efficient lead conversion and enrollment quality.
Manage and develop the Sales Enablement & Operations function, including direct leadership of the Sales Enablement & Operations Manager and coordination across vendor enablement, inside sales operations, and cross-functional improvements.
Design and optimize scalable operational processes from vendor onboarding through performance management, while maintaining documentation, workflow efficiency, and regulatory compliance.
Own performance analytics and accountability, including funnel health, forecasting, pipeline visibility, capacity planning, QA trends, ramp metrics, TPV pass rates, and dashboard reporting to drive continuous improvement.
Partner cross-functionally with Sales, Marketing, CX, Legal, Product, and Compliance to resolve operational gaps, strengthen quality standards, and ensure enablement efforts support both vendor and internal sales teams effectively.
Requirements
Nexamp is seeking to hire a Director, Partner Operations & Vendor Performance. You will be responsible for leading Nexamp's third-party sales partnerships and the sales enablement function that powers partner-led and inside sales channels.
The ideal candidate brings deep experience in sales vendor management, operational process improvement, sales enablement, and leadership. You will serve as a strategic partner internally and externally, balancing performance management with innovation in vendor programs and sales operations.
We are accepting candidates out of our hub offices in Boston, MA, Chicago, IL or New York, NY, where you will be hybrid. You will report to the SVP, Marketing, Brand & Customer Experience.
8+ years in vendor management, B2B partnerships, channel sales, sales enablement, or program management, with at least 3-5 years in a leadership role.
Proven track record of scaling and managing third-party vendor sales programs.
Strong operational background with expertise in process design, systems implementation, and continuous improvement.
Experience building or leading a sales enablement function - including training programs, playbooks, and rep readiness initiatives.
Exceptional analytical skills, with advanced ability to interpret data and generate insights.
Skilled in executive-level communication, negotiation, and vendor relationship management.
Familiarity with regulatory requirements for residential sales, ideally within energy, solar, or adjacent industries.
Experience with Salesforce and advanced Excel/data analysis tools preferred.
Direct experience managing large-scale door-to-door or B2B vendor programs is preferred.
Background in community solar or renewable energy industries is preferred.
Program management certification or formal process improvement training (e.g., Lean Six Sigma) is preferred.
Experience owning LMS platforms and sales training content development is preferred.
Commitment to Nexamp's mission and have a passion for solving tomorrow's climate crisis today.
Demonstrated experience in effectively communicating information, ideas, and perspectives with people inside and beyond your organization.
Experience in showcasing initiative to make improvements to current work, processes, products, and services across the organization. We value accountability and an ownership mentality.
Ability to ask appropriate questions, analyze data, identify the root causes of problems, and present creative solutions.
Expertise in building strong internal and external relationships with customers and stakeholders, instilling trust and loyalty across the industry.
Eagerness to develop a fundamental understanding of how Nexamp operates and then apply that knowledge effectively to inform business decisions.
If you don't meet 100% of the above qualifications, but see yourself contributing, please apply.
Benefits
Health insurance
Additional Information
Do you want to be a part of the clean energy movement? Are you passionate about improving our environment for this generation and those to follow? Are you ready to take on new challenges and collaborate with a future-focused team leading the way into new markets? Join Nexamp!
This is where you can learn from industry leaders and become one yourself. It's fast-paced, mission-based work that challenges the status quo. Be on the team that's changing the world.
Nexamp · Boston, MA