Lead Intelligent Work Orchestration engagements focused on diagnosing and redesigning how work flows across strategy, structure, people, culture, process, data, technology, and AI.
Facilitate executive and cross-functional workshops that drive clarity, use case identification, prioritization, and alignment.
Present findings and strategic pathways to senior stakeholders with confidence and influence.
Conduct discovery and cross-functional assessments to identify misalignment, friction, governance gaps, and high-impact opportunities.
Design and structure orchestration programs that integrate the right mix of organizational, process, governance, and technology changes to solve client challenges and deliver measurable outcomes.
Develop phased transformation roadmaps aligned to business objectives and measurable value realization.
Facilitate executive and cross-functional workshops that bring clarity to complex organizational challenges.
Translate discovery insights into actionable recommendations and executive-ready narratives.
Align process redesign with organizational design and change enablement strategies.
Partner with other strategy and delivery teams to drive implementation of recommendations.
Oversee solution alignment across workstreams to ensure cohesion, sequencing, and business impact.
Build strong relationships with senior leaders to serve as a trusted advisor during transformation.
Partner closely with Program and Project Management leads to structure delivery plans, milestones, and governance models.
Help create clarity across pods and cross-functional teams to reduce friction and increase coordination.
Support business development by contributing to proposals, scoping engagements, and client qualification for IWO opportunities.
Help shape how IWO offerings are packaged, positioned, and brought to market.
Contribute to internal capability development, methodology refinement, and thought leadership.
Requirements
8-10+ years of experience in consulting, transformation, operations, marketing operations, digital transformation, or organizational design
3-5+ years in a consulting or transformation advisory capacity, including client-facing engagement leadership.
2+ years program or project management experience preferred.
Track record in leading client engagements and providing presentations and deliverables to clients
Experience structuring and leading complex, multi-workstream programs.
Demonstrated ability to package strategic recommendations into actionable programs and sequenced workstreams.
Experience guiding or leading implementations and working with cross-functional delivery teams.
Strong workshop facilitation and executive presence.
Experience aligning senior stakeholders and building consensus across functions.
Understanding of how strategy, structure, governance, people, process, data, and technology interact inside large organizations.
Familiarity with AI automation, agentic workflows, or human-AI collaboration design is strongly preferred.
Experience contributing to and shaping client proposals, defining engagement scope, and participating in qualification and pitch conversations
Familiarity with enterprise digital, workflow, data, or marketing ecosystems is beneficial but not the primary focus.
Experience with work management platforms such as Workfront, Asana, or similar tools preferred.
Experience working in or alongside marketing, agency, o
Benefits
Remote work options
Additional Information
Job Description:
Please note: This job posting is intended to capture interest for a future Director, Intelligent Work Orchestration role at Merkle. The position is not open for immediate hire.
We welcome remote U.S.-based candidates
Job Title: Director, Technology Strategy (Intelligent Work Orchestration)
We are seeking a Director, Intelligent Work Orchestration to join our Technology Strategy team.
Intelligent Work Orchestration (IWO) is our discipline for intentionally orchestrating how work gets done - activating strategy, structure, people, culture, process, data, technology, and AI into orchestrated, interconnected components that drive measurable business outcomes.
This role is ideal for a strategic thinker who understands that transformation is not a technology initiative alone, but an alignment challenge. You will help organizations move from fragmented execution and siloed functions to orchestrated workflows that enable efficiency, speed, scale, and adaptability.
As a Director within the IWO practice, you will lead complex client engagements, shape orchestration programs, and serve as a trusted advisor to senior leaders navigating large-scale transformation. You will also play an active role in growing the practice - contributing to business development, scoping engagements, and refining how we take IWO to market. This role reports to a Sr. Director, Technology Strategy. This is a remote role with up to 25% travel.
Dentsuaegis · Chicago