Greet patients warmly and professionally-making them feel welcomed and valued
Collect, verify, and update patient demographic and insurance information
Prioritize patient registrations based on acuity and clinic workflow
Verify insurance eligibility and benefits using verification software
Explain out-of-pocket costs clearly and compassionately
Collect and process payments in accordance with policies
Identify self-pay patients and refer them to financial counseling as needed
Maintain working knowledge of Medicare, Medicaid, and commercial insurance plans
Support clinic operations with general administrative assistance
Communicate opportunities for service improvements to leadership
Take pride in accuracy, productivity, and delivering exceptional customer service
Requirements
This role is a great fit if you:
Love interacting with people and bring a positive, welcoming attitude
Thrive in a busy, team-oriented environment
Are detail-oriented, organized, and reliable
Can handle sensitive information with professionalism and discretion
Enjoy learning new systems and processes
Minimum of 1 year of customer service preferred
Experience in healthcare registration, scheduling, insurance verification, billing, financial clearance, or medical assisting preferred
Comfortable using computers, Microsoft Office, and learning new software
Strong verbal and written communication skills
Excellent interpersonal, organizational, and critical-thinking skills
Ability to work independently while also being a strong team player
If you're friendly, organized, people-focused, and looking for a flexible weekday role where you can truly make an impact-this is a fantastic opportunity to be part of a team that values compassion, professionalism, and great patient experiences. Apply today!!!
Shift:
Schedule:
Logan Health operates 24 hours per day, seven days per week. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.
Notice of Pre-Employment Screening Requirements
If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:
Criminal background check
Reference checks
Drug Screening
Health and Immunizations Screening
Physical Demand Review/Screening
Equal Opportunity Employer
Benefits
Health insuranceVision insurance401(k)Paid time offFlexible schedule
Additional Information
Our Mission : Quality, compassionate care for all.
Our Vision : Reimagine health care through connection, service and innovation.
Our Core Values : Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.
Are you the kind of person who lights up a room with a smile? Do you love helping people, staying organized, and keeping things moving in a fast-paced environment? If so, this could be the perfect opportunity for you.
We're hiring a PRN (Casual / As-Needed) Patient Access Representative to support one of our Kalispell-area clinics. This role is ideal for someone with a background in customer service, front office, administrative support, or hospitality who wants great work-life balance while making a real difference in patients' experiences.
💙 Why This Role Matters
As a Patient Access Representative, you are the first impression . You'll be the welcoming face and friendly voice patients see when they arrive-setting the tone for a positive, supportive visit from the very start. You'll help patients feel comfortable, informed, and cared for while keeping clinic operations running smoothly.
Schedule & Work Environment
PRN / Casual / As-needed
Monday-Friday (no nights, no weekends)
Daytime hours with excellent work-life balance
High-volume, fast-paced clinic setting
Perfect for someone who enjoys variety and flexibility
Loganhealth · Kalispell, MT