Academic Program Coordinator

About the role

JOB SUMMARY: The Department of Chemical Engineering in the College of Engineering is seeking a highly motivated Academic Program Coordinator (APC) to join their team and provide integral support to this growing department. The responsibilities will include coordinating administrative leadership, supporting, and providing policy guidance for the Graduate and Undergraduate Committees and Associate Chairs. The APC is involved with all aspects relating to admissions, recruitment, and retention efforts, including tracking student progress and qualifying exams, and conducting student exit interviews. The APC is the primary contact for undergraduate and graduate students for all inquiries and assists students with solutions and collects their feedback to analyze trends to continuously improve department services and processes. The APC works with the Director of Operations and Business Management on various strategic special projects and provides data analysis on the above functions. The AC will also coordinate academic aspects by managing the teaching schedule (undergraduate and graduate), classroom change requests, TRACE evaluations, and updating the Undergraduate and Graduate Catalogue. The APC will also process reimbursements, student graduate assistantships, and other financial administration for students and student-based programs. The AC will be the point of contact for communications and administration regarding student-involved events such as the Conference Recruiting booth, Town Halls, Capstone events, Welcome Back events, and faculty-student luncheons. The APC is the liaison between the department and other departments in the College of Engineering, such as Undergraduate Advising and Graduate School of Engineering. The AC will be supervised by the Chemical Engineering Director of Operations and Business Management and will be on a team with other staff members. This hybrid role is located on our Boston, MA, campus. We value in-person engagement, cross-functional collaboration, and community building to foster a dynamic environment for our students, faculty, and staff. The position requires a minimum in-person, on-campus presence of three (3) days per week and at times across buildings on the Boston campus, with the specific schedule subject to departmental needs. Some occasional travel (~