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Senior Product Manager, Shared Platform

External
campminder logoCampminder · Remote
$168K–$206K/yrFull-timeRemote1mo ago
LeadershipPrototyping
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Benefits

Vision insuranceRemote work optionsFlexible schedulePerformance bonus

Additional Information

Ideal start timeline: May 2026 Role status: Exempt Compensation: Our target hiring range is $168,000-$205,500 plus participation in our Annual Bonus Program with eligibility for $12,000 bonus. Actual compensation will be commensurate with experience and skills. Campminder's Flexible Working Location: Our employees have the option to work 100% remotely within the United States or their choice of days at home and at our office in Boulder, Colorado. We host a variety of all-company hybrid meetings and social events. We require anybody working remotely to have a very reliable, high-speed internet connection. We know the best people can choose to work anywhere. Here's a few reasons why 85+ of them choose Campminder: With 20+ years experience of serving the industry through its digital transformation, we're stable, profitable, and have developed a loyal customer base (that continues to grow). We build software for summer camps, an industry that enables meaningful experiences for kids. We work on interesting, ambitious projects that create real value for our clients. We know our team members feel their work has an impact on the organization's purpose. At the same time, we are genuinely committed to work/life balance. Our team members feel they have the flexibility to take time off when needed and feel supported in making use of flexible working arrangements. We invest in emerging technology and cutting-edge leadership and are proud to take an "AI-Native" approach in our solutions. We've been listed on Outside Magazine's 50 Best Places to Work for 8 consecutive years for our values-led culture and employee experience. This role's mission & overview: When a camp director sends a message to every cabin parent the night before opening day, that's a shared service. When a family pays their registration balance and gets a confirmation, that's a shared service. When a staff member logs in across two different Campminder products and their identity just works - that's a shared service. The Senior Product Manager, Shared Platform Services owns the product vision for the capabilities that make these moments possible across every product Campminder builds. Shared services are infrastructure with a direct human experience. They touch more users, more often, than almost any other part of the product - and because they're shared, getting them right (or wrong) has outsized impact. This role exists to make sure they're built well, evolve intentionally, and serve both the product teams building on top of them and the camps, staff, and families who use them every day. You will report to the Group Product Manager, Platform, and own the product roadmap for a set of Shared Services. Right now, we're extracting these capabilities from individual products and building them as true shared platform services. The choices made here will shape what every product team can depend on for years. As a Senior Product Manager on our Product team, you will: Own the product vision, strategy, and roadmap for a subset of Campminder's Shared Services - which may include identity and authentication, communications, and payments and financials - driving initiatives from discovery through delivery Build for two sets of customers simultaneously: the product teams who depend on shared services being reliable, well-documented, and easy to integrate - and the camp directors, staff, and families who experience them directly Lead ongoing discovery with camp directors, camp staff, families, and internal engineering teams to understand how they experience shared services - where the friction is, and what great looks like - then translate those insights into clear, well-scoped product decisions Partner closely with engineering to shape the architecture of each shared service - ensuring they're extracted cleanly from existing products, built to serve multiple products, and designed to evolve without breaking the teams that depend on them Define success metrics for each service area and hold yourself accountable to them - tracking adoption, reliability, and product team satisfaction, and using what you learn to sharpen the roadmap Evaluate build, buy, and integrate decisions for shared service tooling - assessing the vendor landscape and making recommendations that don't constrain what we want to build long-term Serve as the connective tissue between the Shared Services teams and the broader platform and product organization, ensuring what gets built here is understood, adopted, and built on across all products Use AI prototyping tools - Lovable, Bolt, Claude Code, or similar - to rapidly build working prototypes with customers, compressing the feedback loop between idea and validated product direction We think a successful candidate will bring: Meaningful experience shipping platform, infrastructure, or shared services products - you've owned a roadmap that involved building capabilities consumed by other teams, and you understand what mak


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