Contact patients on a timely basis to secure on time payments, investigate circumstances of non-payment, negotiating and resolving conflicts, expediting payment,
Maintain accurate accounts receivable account balances including posting payments, applying prepayments, and account adjustments
Maintain change float/order coin
Prepare daily bank deposits & reconcile payment sheet
Enter departmental cheques
Distribute petty cash
Process daily invoices, statements, and claims, resolve incoming inquiries and requests on a timely manner
Recommend collection procedures for difficult to collect accounts to ensure minimal bad debt
Maintain accurate account collection histories, and organize account follow-ups to confirm prior payment commitments
Liaison with internal and external shareholders to resolve outstanding claims
Ensure patient confidentiality
Perform other duties as assigned
Requirements
Minimum post-secondary education in accounting or business administration
Minimum 2 years of Accounts Receivable and collections experience
Experience with computerized Accounts Receivable systems
Familiarity with the functions of Accounts Receivable (Testing will be administered)
Proficiency in Microsoft Office, including Outlook, Word and Excel (Testing will be administered)
Demonstrated attention to detail
The successful candidate should enjoy dealing with people in person or by telephone, and finding innovative ways to locate debtors and recover liabilities
Excellent communication, interpersonal & customer service skills
Demonstrates values consistent with the SHN's Code of Conduct and committed to fostering a healthy and positive work environment in accordance with Health & Safety policy and legislation
Utilize protective equipment provided and identify and reports hazards
Engages in ethical conduct and strives to understand and appreciate the diversity of our patient/staff population and community
Excellent work performance and attendance record
Asset:
Experience in a hospital setting environment
Experience with EPIC applications
Ability to speak another language
This opportunity is posted to support the recruitment of an existing vacant position.
Accommodation and Diversity Statement:
Scarborough Health Network (SHN) embraces and celebrates our community's unique multicultural heritage and diversity. SHN is an equal opportunity employer, dedicated to a culture of inclusiveness and diversity reflecting our diverse patients, staff and community alike.
Benefits
Health insuranceEquity / stock options
Additional Information
Job Number: JR105453
Job Title: Accounts Receivable Clerk, Accounts Receivable
Job Category: Clerical
Hospital Location: Consilium Place
Job Type: Permanent, Full time
Number of Positions: 1
Minimum - Maximum Hourly Rate: $34.127 - $36.041
Hours: Days
Across our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada's most vibrant and diverse communities. We are home to North America's largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east. We are proud to be a community-affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals. SHN is the recipient of the 2021 Excellence in Diversity and Inclusion Award, from the Canadian College of Health Leaders, for our leading edge work on Communities of Inclusion, Inclusion Calendar, Health Equity Certificate Program and much more. We are also proud to be named Canada's Most Admired Corporate Cultures for 2023 - 2025 and Greater Toronto's Top Employers for 2026. Learn more at shn.ca
Job Description:
Position Overview:
Reporting to the Supervisor, Accounts Receivable the tasks that you may be responsible for as a Accounts Receivable Clerk include, but not limited to billing (i.e. invoices, statements, insurance claims), Prepayment, billing inquiries, RFP signatures, collections follow up, processing adjustments, payment posting (Patients and Insurance) & Payment Reconciliation.
In addition, you will understand the flow of electronic data in to and out of the accounts receivable system, including the integration of data into the general ledger and assist in resolving data flow and integration issues and perform other duties as assigned.
The successful candidate will ensure patient confidentiality and should enjoy dealing with people in person, by telephone or via email.
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