Lead the end-to-end orchestration of the Global Lonza Capability Centre transformation programme, ensuring alignment across all workstreams, delivery waves, and strategic objectives
Act as the central integration point across design, technology, workforce, transition, and operational readiness activities to ensure successful programme execution
Provide strategic direction and subject matter expertise in Global Business Services and Capability Centre design, challenging assumptions and guiding decision-making based on industry-leading practices
Develop and maintain the integrated master programme roadmap, actively managing interdependencies, risks, timelines, and deliverables across all programme teams
Design and implement the programme governance framework, including steering committees, executive forums, toll-gate reviews, decision rights, and escalation processes
Ensure programme quality, readiness, and governance standards are consistently applied across all phases of the transformation lifecycle
Oversee integrated wave planning and validate readiness across infrastructure, technology, workforce, transition, and service delivery activities prior to go-live
Partner closely with transformation leaders, implementation teams, and business stakeholders to proactively identify and resolve programme risks, bottlenecks, and execution challenges
Drive programme performance management through robust RAID processes, dependency tracking, financial oversight, and executive reporting mechanisms
Monitor budget consumption, scope management, and value realization, ensuring execution remains aligned with the approved business case and strategic objectives
Act as the primary interface between the programme, executive leadership, and the Transformation Office, providing clear, fact-based communication and decision support
Lead external consulting partners, service providers, and programme vendors to ensure high-quality deliverables and successful programme outcomes
Promote continuous improvement by embedding lessons learned, strengthening governance practices, and enhancing programme execution capabilities across subsequent transformation waves
Requires qualifications:
Extensive and proven experience leading Global Business Services (GBS), Shared Services, Global Capability Centres (GCC), or large-scale enterprise transformation programmes in complex multinational organizations, preferably Swiss headquartered
Proven track record establishing and scaling Global Capability Centres, preferably in India, and delivering large-scale operating model transformations
Deep expertise in programme governance, PMO leadership, executive steering, and the successful delivery of complex, multi-workstream transformation programmes
Strong understanding of GBS and GCC operating models, including service management, transition management, governance, value realization, and business case delivery
Experience leading technology-enabled transformations involving organizational design, workforce transitions, service migrations, and enterprise platforms such as SAP S/4HANA
Strong knowledge of India's capability centre ecosystem, including talent dynamics, regulatory considerations, and operational setup requirements
Experience operating within highly regulated industries, preferably life sciences, pharmaceuticals, healthcare, or CDMO environments
Broad business understanding across functions including Finance, HR, Procurement, Supply Chain, Quality, Marketing, and Master Data Management
Exceptional leadership, stakeholder management, communication, and influencing skills, with the ability to align senior executives, global teams, and external partners around a common transformation agenda
Master's degree in Business Administration, Finance, or a related field required; PMP (or equivalent certificati
Benefits
Health insurance
Additional Information
Today, Lonza is a global leader in life sciences operating across five continents.
While we work in science, there's no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that's the kind of work we want to be part of.
At Lonza, we are looking for a Senior Director, Programme Management & Governance Lead to lead the governance, orchestration, and delivery assurance of the Global Lonza Capability Centre (LCC) transformation programme. This highly visible leadership role will be instrumental in shaping the future of Lonza's global service delivery model, ensuring the successful execution of a complex, multi-function transformation spanning multiple geographies and delivery waves. Partnering closely with executive leadership, business stakeholders, and transformation teams, you will drive alignment, governance excellence, and value realization while enabling sustainable operational scalability and long-term business growth.
Lonza · Switzerland