Ability to translate business needs into technical requirements
Experience with documentation and functional specs
Strong communication skills
Ability to manage multiple priorities
Attention to detail
Pension / Defined Benefits experience
Accessibility knowledge (WCAG)
Technical knowledge (SQL, APIs, SSO)
Release management experience
Work Environment
Collaborative and team-oriented
Project-based work with deadlines
Opportunity to grow and work on multiple initiatives
Flexible and supportive culture
A bit about us
TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.
Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with
Benefits
Health insuranceVision insuranceFlexible schedule
Additional Information
TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
Join a collaborative and innovative team focused on delivering high-quality digital experiences for our clients. You'll be part of a group of business analysts, developers, and client specialists working together to build and enhance web-based portals that support Defined Benefits programs.
Our team values collaboration, curiosity, and continuous improvement. You'll have the opportunity to work on meaningful projects, partner with cross-functional teams (including offshore resources), and contribute to a fast-paced, delivery-focused environment.
Here's the Impact You'll Make
In this role, you will act as a key bridge between business stakeholders and technical teams. You'll help transform complex client needs into clear, actionable solutions that drive real value.
You will:
Partner with clients and internal teams to understand business needs
Translate requirements into detailed technical specifications
Support the design, development, and delivery of web portal solutions
Ensure solutions are user-friendly, accessible, and aligned with client expectations
Contribute to the successful migration and implementation of client portals
What You'll Accomplish Together
Working closely with developers, QA teams, client stakeholders, and internal partners, you will:
Lead requirements gathering through workshops and client interactions
Break down complex needs into clear, structured documentation
Collaborate on solution design and estimation discussions
Support development teams by clarifying requirements
Coordinate and participate in user acceptance testing (UAT)
Ensure accessibility standards (WCAG) are applied
Contribute to release documentation and communication
Manage priorities across multiple projects with tight timelines
You're the Missing Piece If You...
Enjoy solving complex problems and structuring solutions
Are comfortable working between business and technical teams
Thrive in fast-paced, project-based environments
Communicate clearly with clients and stakeholders
Take ownership and adapt quickly