Lifeworks · Toronto, CanadaPrepare for this interview
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TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees. Join a collaborative and innovative team focused on delivering high-quality digital experiences for our clients. You'll be part of a group of business analysts, developers, and client specialists working together to build and enhance web-based portals that support Defined Benefits programs. Our team values collaboration, curiosity, and continuous improvement. You'll have the opportunity to work on meaningful projects, partner with cross-functional teams (including offshore resources), and contribute to a fast-paced, delivery-focused environment. Here's the Impact You'll Make In this role, you will act as a key bridge between business stakeholders and technical teams. You'll help transform complex client needs into clear, actionable solutions that drive real value. You will: Partner with clients and internal teams to understand business needs Translate requirements into detailed technical specifications Support the design, development, and delivery of web portal solutions Ensure solutions are user-friendly, accessible, and aligned with client expectations Contribute to the successful migration and implementation of client portals What You'll Accomplish Together Working closely with developers, QA teams, client stakeholders, and internal partners, you will: Lead requirements gathering through workshops and client interactions Break down complex needs into clear, structured documentation Collaborate on solution design and estimation discussions Support development teams by clarifying requirements Coordinate and participate in user acceptance testing (UAT) Ensure accessibility standards (WCAG) are applied Contribute to release documentation and communication Manage priorities across multiple projects with tight timelines You're the Missing Piece If You... Enjoy solving complex problems and structuring solutions Are comfortable working between business and technical teams Thrive in fast-paced, project-based environments Communicate clearly with clients and stakeholders Take ownership and adapt quickly
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