Health Worker 1 (2585) - Citywide - H00194

Benefits

Additional Information

Location: Positions may be located but not limited to: Zuckerberg San Francisco General Hospital (ZSFG), Laguna Honda Hospital (LHH), and various clinics. Shift: Days, nights, weekends, and/or holiday shifts may be required, depending on the position. Under the close supervision and guidance of health professionals and paraprofessionals, the Health Worker 1 effectively communicates with community residents, as well as program staff and performs a wide variety of well-defined duties designed to aid and encourage members of the community to utilize Health Department services. The essential functions include, but are not limited to: Participate in an intensive training program to become familiar with community resources Provide general advice to patients and others regarding available services Assist patients in utilizing available health and community resources Receive, sign in, and route patients reporting for treatment or other assistance at program facilities Set up and clean up after clinics and other meetings Maintain needed supplies; may collect patient specimens for required lab tests Provide language interpretation services for patients; may translate letters, pamphlets, booklets, films, and other materials Assist patients in making appointments for needed services Guide and process patients through clinics, hospitals, and other facilities Visit patients and community residents at home or in hospitals to provide assistance and support Perform routine clerical tasks related to maintaining records of the specific program involved The Health Worker 1 may perform other duties as assigned/required. Working Conditions: Some positions may require employees to work directly with the homeless population and individuals who have or are carriers of infectious/communicable diseases; or individuals within locked jails or psychiatric facilities. Some positions may also require exposure to inclement weather conditions and/or heavy lifting. EXPERIENCE: Six (6) months of verifiable experience, performing a combination of at least two (2) of the following duties: Serving as a liaison between targeted communities and healthcare agencies Providing culturally appropriate health education/information and outreach to targeted populations Providing referral and follow up services or otherwise coordinating care Providing informal counseling, social support and advocacy to targeted populations Escorting and transporting clients Providing courier/dispatcher functions Performing pre-clinical examinations of vital statistics, such as measuring a patient's weight, height, temperature and blood pressure Substitution : Possession of a Community Health Worker Certificate from City College of San Francisco can substitute for 6 months of the required experience. One year of full-time employment is equivalent to 2000 hours. (2000 hours of qualifying work experience is based on a 40-hour work week.) SPECIAL CONDITIONS: Depending on the department's needs, some positions may require applicants to meet additional special conditions, which may include, but are not limited: Bilingual Proficiency in a variety of languages. Only those eligible candidates who pass the bilingual proficiency test will be considered for bilingual positions Experience providing health or social services to diverse populations Verification of Education and Experience: Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Review SF Careers Employment Applications for considerations taken when reviewing applications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education or experience verification is required, information on how to verify education and experience requirements, including verifying foreign education credits or degree equivalency, can be found at https://careers.sf.gov/knowledge/experience-education/ . Note: Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following. Multiple Choice Examination (Weight: 100%) The Multiple-Choice Exam is designed to measure the knowledge, skills, and abilities in job related areas which may include but not be limited to: Ability to: build and maintain effective, cooperative, and collaborative relationships in diverse, multicultural environments; manage time and materials efficiently, maintain accurate records, file, code, and schedule appointments and meetings; exercise sound judgment and make informed decisions; interview patients/clients; apply de-escalation or counseling techniques in sensitive or high stress situations; read and understand information;