Office and Operations Manager - Mexico

External

Murex · Mexico

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BudgetingComplianceDocumentationLeadershipPayrollRisk Management

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About the role

Murex is seeking a highly organized and hands-on Office and Operations Manager to lead the day-to-day running of our Mexico office. This role is primarily focused on office operations, administrative coordination, vendor management, workplace logistics, local compliance support, and operational execution, ensuring the office runs efficiently, professionally, and in line with business needs. This is a trusted operational role requiring strong attention to detail, sound judgment, and the ability to work independently while partnering closely with leadership, Finance, HR, and regional teams. HR administration is part of the role, but as a supporting responsibility alongside the broader office and operations mandate.

Responsibilities

Office Operations & Workplace Management

Lead the day-to-day office operations of the Mexico office, ensuring the workplace is organized, functional, and aligned with company standards.

Oversee office access, visitor coordination, workspace readiness, health and safety follow-up, and general workplace logistics.

Manage office supplies, pantry, equipment, inventory, and service needs to maintain a productive and welcoming environment.

Act as the main point of contact for building management, workspace providers, telecommunications, cleaning, maintenance, furniture, and other office vendors.

Coordinate office set-up, repairs, service requests, and operational improvements to support business continuity and employee experience.

Operations, Vendors & Compliance

Manage relationships with external vendors and service providers, including contract coordination, service quality follow-up, issue resolution, and renewals.

Coordinate office-related expenses, invoices, and billing processes in partnership with the Finance team, ensuring timely validation and payment follow-through.

Support local compliance requirements and government-facing administrative processes, maintaining accurate documentation and readiness for audits or reviews.

Help ensure operational processes are documented, organized, and consistently executed across office administration activities.

Track key operational deadlines and maintain reliable records for vendors, facilities, employee administration, and compliance needs.

HR Administration & Employee Support

Serve as a local point of contact for employees on administrative and HR-related matters, including leave, benefits questions, employment documentation, and policies.

Support onboarding and offboarding coordination, including documentation, employee files, first-day logistics, system updates, and coordination with relevant internal and external partners.

Coordinate employee data changes such as promotions, transfers, compensation updates, and terminations across HR and payroll processes.

Support attendance, vacation, and employee administration reporting to ensure accuracy and timely follow-up.

Partner with HR to improve administrative processes and maintain a smooth employee experience in the office.

Payroll, Benefits & Administrative Coordination

Coordinate monthly payroll inputs and validation with external providers and internal stakeholders, ensuring deadlines and documentation requirements are met.

Administer employee benefits processes and act as a local coordination point for benefit vendors and employee queries.

Maintain organized documentation and filing systems for office, operational, payroll, vendor, and employee records.

Ensure administrative processes are handled accurately, confidentially, and in accordance with internal controls.

Events & Employee Experience

Lead the planning and execution of office events and employee activities, including budgeting, vendor coordination, and logistics.

Coordinate communications related to events (invitations, reminders, follow‑ups).

Partner with regional and global teams on initiatives related to employee experience.

Collaboration & Continuous Improvement

Work closely with local leadership and regional teams across Office Management, HR, Finance, and other functions to ensure operational alignment.

Identify opportunities to improve processes, strengthen controls, and enhance office efficiency.

Support cross-functional projects and operational initiatives as assigned.

Qualifications & Experience

Bachelor's degree in Business Administration, Operations, Human Resources, or a related field.

5+ years of experience in office oper

Office and Operations Manager - Mexico

About the role

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