Using information relating to customers, business stakeholders, market conditions and business risks to prioritise and deliver improvements to our pricing and billing capability
Driving all aspects of our pricing and billing capability, including performance management, service proposition and customer / colleague experience
Working with stakeholders and delivering on KPI's to inform and monitor the customer and colleague experience
Making sure that continuous improvements are within agreed budgets
Writing effective user stories and working closely with engineering colleagues to ensure successful and efficient delivery of the product backlog
The skills you'll need
You'll also be expected to have:
An understanding of the needs of business customers and how we can serve them digitally
A passion for customer centric design
Familiarity with digital product management techniques, such as Lean start-up
Experience in writing user stories, acceptance criteria, and proactively managing a backlog with an engineering team
Experience in financial operations, covering collections, pricing engine management, billing & invoicing and financial ledger control, with strong knowledge of UK regulations including HMRC requirements and relevant legislation
Hours
45
Job Posting Closing Date:
07/06/2026
Benefits
Vision insurance
Additional Information
Join us as a Product Owner
We're looking for someone to support senior management in driving the development of our digital payment product priorities and investment needs
You'll be putting the customer at the heart of our product plans and constantly improving their digital journey
This is an opportunity to oversee the service delivery of our pricing and billing capability set, making sure all aspects of our digital customer journey deliver an exceptional customer experience
We're offering this role at vice president level
Royal Bank Of Scotland · Bengaluru, India