Manager, IT Database Services and Systems Support

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Define your future at HL Bank Singapore Functional (job responsibilities) Manage Oracle OS and SQL Server databases through multiple product lifecycle environments, from development to mission-critical production systems Configure and maintain database servers and processes, including monitoring of system health and performance, to ensure high levels of performance, availability, and security Apply data modelling techniques to ensure development and implementation support efforts meet integration and performance expectations Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members Responsible for support applications and services used for the production, management and delivery of content and services online Provide the capacity planning, monitoring and maintenance of designated system identifying trends or problems. Ensure performance, security, and availability of databases Handling BAU operations and supporting deployments for Windows and Linux servers. Enhance the knowledge improvement plans. Prepare documentations and specifications Refine and automate regular processes, track issues, and document changes Ensuring that process are dully followed (change, incident, problem management) Handling escalation on actions from users and collaborating with Production Engineers Level 2 (incident, request, change) Handle common database procedures such as upgrade, backup, recovery, migration, etc. Support Telephony System - IPC NICE Recording Perform scheduled maintenance and support release deployment activities after hours Organizational (organizational responsibilities) Excellent team player and project driver with HLBS and HLBB. Education/Qualification University Degree or equivalent in Information Technology, Computer Science or other relevant field Experience/Requirements Possess at least 5 years of experience in MS SQL Server, Windows, Oracle Administration and Linux Administration Possess at least 5 years of application support experience Familiar with SFTP solutions - Crush FTP. Experience with Tectia Job scheduler MS SQL DBA Oracle DBA MCTS, MCITP, and/or MVP certifications is an added advantage About HL Bank Singapore HL Bank Singapore is the Singapore branch of Hong Leong Bank, a premier regional financial services leader headquartered in Malaysia with a rich heritage of over 120 years. Listed on Bursa Malaysia and a key member of the extensive Hong Leong Group, we operate a robust network of approximately 250 branches across Malaysia, with a strategic regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. As a Full Bank in Singapore, we serve as a vital hub for the Group's regional ambitions. A cornerstone of this strategy is our sophisticated "advisory-first" wealth proposition through HLB Private Bank and HLB Priority . By combining our deep Asian market roots with a landmark strategic alliance with Swiss private bank Lombard Odier, we provide world-class wealth architecture and bespoke solutions for our clients. Beyond our wealth focus, we deliver excellence through four core business pillars: Business & Corporate Banking, Personal Financial Services, Private Wealth Management, and Global Markets . This "Integrated Approach" allows our talent to collaborate seamlessly across segments, ensuring we effectively meet the multifaceted needs of high-net-worth individuals, business founders, and corporate enterprises alike. At HL Bank Singapore, our people are central to our success, and as a recognized Human Capital Partner (HCP) by TAFEP, we are committed to progressive workplace practices and your professional development. We seek digitally inclined, customer-centric performers who thrive in a technology-focused environment, where we empower our teams with AI-enhanced tools and next-generation platforms to lead the industry. As part of a large, diversified conglomerate, we offer unrivaled opportunities to explore new grounds and build a challenging career path within a rapidly expanding regional landscape. Join us to be part of a proven value-creation story and shape the future of your own story at HL Bank Singapore.