Senior Director of Food Safety and Quality

About the role

The Senior Director of Food Safety and Quality provides strategic leadership and hands-on direction for food safety and quality systems supporting Select Custom Solutions and Mill Haven Foods Group operations in Wisconsin. This role is responsible for leading food safety and quality activities across three powder blending, packaging, warehousing, distribution, and fulfillment facilities, while ensuring compliance with company, customer, regulatory, and GFSI/SQF requirements. Approximately 80% of the role is focused on supporting the three Wisconsin manufacturing and fulfillment sites, including food safety and quality systems, audit readiness, regulatory compliance, customer requirements, team development, and continuous improvement. The remaining 20% of the role serves as a food safety and quality subject matter expert through Select Services consulting engagements, including support in areas such as hygienic design, sanitation optimization, regulatory and GFSI readiness, training, and commissioning / validation activities. This is a senior leadership role that combines plant-level engagement with broader systems ownership, cross-functional influence, and external-facing consulting support. The position partners closely with Operations, Engineering, Supply Chain, Packaging, R&D / Product Development, Commercial, and customer stakeholders to deliver safe, high-quality products and services. Essential Duties and Responsibilities Wisconsin Plant FSQ Leadership Lead food safety and quality programs for Select Custom Solutions and Mill Haven Foods Group operations, including powder blending, packaging, warehousing, distribution, and fulfillment activities. Own and continuously improve food safety plans, quality management systems, policies, procedures, and related controls across the network. Ensure alignment of plant food safety and quality systems with company standards and applicable regulatory requirements, including FDA / FSMA Preventive Controls, USDA requirements where applicable, and GFSI / SQF standards. Oversee sanitation, GMP, allergen, environmental monitoring, supplier / ingredient risk, and related food safety and quality requirements appropriate to the operations. Promote alignment and consistency across the three sites through standard work, shared learning, and enterprise training. Audit, Regulatory, and Customer Readiness Ensure audit readiness and support successful outcomes for customer, regulatory, and third-party audits and certifications, including GFSI / SQF and other applicable programs. Lead follow-up on corrective and preventive actions, verification, and validation activities as needed. Serve as a primary technical and regulatory liaison with customers, certification bodies, and federal, state, and local agencies, including FDA / FSMA and USDA where applicable. Support customer and client audits, business reviews, technical discussions, and issue resolution related to food safety and quality performance. Own traceability and recall readiness processes across the supported network, including mock recalls, product disposition, customer notifications, and crisis-response coordination, as appropriate. Continuous Improvement and Operational Support Monitor and analyze food safety and quality performance indicators, including complaints, nonconformances, environmental results, audit findings, hold / release performance, yields / scrap, and internal deviation trends.

Benefits

Additional Information

We're proud to partner with Select Milk Producers , one of the nation's largest and most innovative dairy cooperatives. Founded in 1994 and headquartered in Dallas, Select Milk represents 110 family-owned dairies across the Southwest and Midwest. With more than 800 employees, 32 subsidiaries, 8 processing plants, and multiple joint ventures, Select Milk is recognized for its leadership in animal health, environmental sustainability, and product innovation. Generating nearly $3 billion in annual revenue and marketing over 10 billion pounds of milk each year, Select Milk Producers is helping shape the future of dairy and nutrition. "We strive to go above and beyond what's expected in providing for our families, leading our employees, caring for our land and animals, serving our customers, producing quality milk, and serving one another. This commitment is more than our business, it's in our culture and our character. We believe in being accountable, in doing what's right, in performing at our best, in setting a higher standard." Select Milk Producers and its subsidiaries offer competitive compensation and a best-in-class benefits package that includes medical, dental, vision, and life insurance, along with additional options to meet the needs of you and your family. Eligible employees also enjoy a 401(k) plan with up to a 6% company match, disability coverage, paid holidays, and vacation time. We take pride in fostering an inclusive workplace and are committed to being an equal opportunity employer.

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