Lead complex software expansion opportunities across North America aligning execution to broader sales objectives.
Develop and execute tailored account strategies that align customer business needs with software portfolio capabilities and value realization goals.
Demonstrate a strong understanding of the healthcare market, including the competitive pressures facing integrated delivery networks (IDNs) and apply that insight to shape effective expansion and growth strategies.
Develop and implement communication and engagement strategies that drive focused execution, effective stakeholder alignment, and strong ongoing relationships with strategic customers.
Enablement & Cross-Functional Collaboration
Drive partnership with regional leadership, territory sales, CSMs/TSMs, and AOS teams to identify, evaluate, and prioritize expansion opportunities across complex accounts.
Support territory-based CSMs and TSMs in strengthening account execution and aligning technical solution positioning with customer business objectives and system lifecycle needs.
Drive cross-functional engagement across sales, products, services, and finance to support coordinated execution for complex accounts.
Market & Portfolio Insights
Anticipate customer challenges related to adoption, integration, and scalability of software solutions across oncology and adjacent supporting service lines. This includes an understanding of data flow, infrastructure enablement, and cyber-security barriers.
Contribute to business cases for investment in new offerings, integrations, and market expansion.
Interpret healthcare trends, market pressures, and evolving customer adoption strategies to inform software positioning and account strategy.
Operational & Financial Accountability
Support business performance across assigned accounts by contributing to profitable growth and expansion.
Track adoption, expansion pipeline, and renewal health across key accounts in collaboration with CSMs.
Contribute to quarterly performance reviews, forecasts, and business updates for leadership.
Influence & Collaboration
Influence complex sales cycles and enterprise account strategy through effective collaboration and strong business acumen.
Contribute to a culture of collaboration, execution excellence, and customer-centric growth.
Requirements
Education & Experience
Bachelor's degree in business, Engineering, Computer Science, or related field (advanced degree preferred).
5+ years of experience in software sales, enterprise software, SaaS, or digital health, with a focus on large, complex accounts.
Proven ability to partner with consulting, customer success and technical sales teams to drive adoption and expansion.
Experience contributing to forecasts, account planning, and performance metrics in a matrixed environment.
Skills & Competencies
Strong influencing skills in matrixed, cross-functional settings.
Deep understanding of software adoption lifecycles and enterprise account dynamics.
Deep understanding of healthcare IT strategies, technology lifecycles, and interfacing / integration strategies.
Excellent collaboration, communication, and stakeholder management skills.
Analytical thinker with the ability to translate data into actionable insights.
Results-driven, with a bias toward execution and measurable outcomes.
Benefits
Health insurance
Additional Information
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Reporting to the Business Line Manager (BLM) - Growth & Expansion Team (G.E.T) the Solution Manager will support software sales and growth strategies for complex, multi-stakeholder software accounts across North America. This role is accountable for ensuring successful sales, expansion, and retention of software solutions by partnering closely with other sales representatives - Regional Directors/District Managers, Customer Success Managers (CSMs) and Technical Sales Managers (TSMs).
Onehealthineers · S, Australia