Maintain post-sales contact with large or strategic clients to facilitate a positive and productive long-term relationship
Communicate with customers with regards to any account problems and discusses customer concerns and suggestions
Focus efforts on product feedback, enhancement, upgrades, and development
Report suggestions to and develop solutions with sales, order processing, and customer success and support team
Compile data on marketing trends, competitive products and pricing and reports to management
Travel to and attend conferences, events and customer meetings as required
About You
5+ years' experience in sales or other equivalent experience
Solid understanding of business, financials, products/services and the market, preferably with a reputation for providing a level of expert knowledge within your industry
Excellent communication (both written & oral) and presentation skills
Ability to plan own territory/account approach and manage own resources;
Client Engagement: Ability to interact with clients and understand their needs.
Sales Techniques: Knowledge of effective sales strategies and techniques.
CRM Proficiency: Experience with customer relationship management software.
Data Analysis: Skills in interpreting market data and sales metrics.
Negotiation: Basic skills in negotiating terms with clients.
Project Organization: Ability to manage sales projects and campaigns.
Feedback Management: Skills in collecting and acting on client feedback.
Continuous Learning: Commitment to ongoing sales and product training.
Our Values
We pride ourselves on our culture, which promotes inclusion, accessibility and flexible working arrangements.
Culture and Benefits
We care for our people and a part of that we offer:
Flexible Working Arrangement - Work from Anywhere and Hybrid Working (promoting work life balance)
Learning and Development opportunities
Access to health and wellness programs
Parental leave benefits that exceed legislative requirements
The opportunity to work within a global organization with experienced leaders
You can learn more about what we do by visiting our:
Website : Wolters Kluwer Australia | Wolters Kluwer
Meet the People: How the People of Wolters Kluwer Strive to Be The Difference | Wolters Kluwer
Our Interview Practices
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Benefits
Health insuranceFlexible scheduleParental leave
Additional Information
We're looking for a driven Solution Manager to join the Wolters Kluwer Sales and Business Development Team. You are responsible for generating revenue by closing national account sales and managing high-profile clients. You'll work closely with marketing and sales to identify and convert qualified opportunities, contributing to our growth in the Tax and Legal Research & Learning Technology space.
The role involves researching prospects, working on inbound and outbound marketing campaigns, and communicating our value proposition to senior decision-makers to acquire sales- qualified opportunities. You'll work with marketing to uncover and create new opportunities that result in closed business, as well as work closely with the sales team to ensure qualified opportunities lead to closed business.
This role is based in our Macquarie Park (Sydney) office with flexible working arrangements.
Wk · - Macquarie Park, Australia