AI Strategist

Responsibilities

• Earn Customer Trust: You'll be Distyl's primary relationship owner - credible with end-users, compelling with C-suite stakeholders, and trusted by both
• Lead Cross-Functional Teams: Working alongside a technical lead, you'll direct engineers and researchers to move fast and stay focused. You'll keep the team anchored to outcomes, not just outputs
• Navigate Enterprise Data: Real enterprise data is messy. You'll know how to find the signal, understand the constraints, and design for reliability - not just accuracy in ideal conditions
• Drive User Adoption: Getting a system built is one thing. Getting people to use it, trust it, and rely on it is another. You'll own that challenge - onboarding users, gathering feedback, and iterating until the product genuinely earns its place in their workflow
• Feed the Product Roadmap: You're on the front lines. You'll surface what customers actually need, translating real-world friction into product improvements that make Distyl better for everyone

Requirements

• As our first hire in London, you'll also play a meaningful role in shaping how Distyl shows up in the UK market. This role requires a curious and analytical approach, the ability to identify valuable problems to solve, strong product instincts, and a deep commitment to customer success.
• Experienced in complex, client-facing work : You've led projects, managed stakeholders, and delivered results in AI, technology consulting, or a fast-moving enterprise environment.
• A strong communicator : You can hold a room with a CTO and sit down with an ops team to understand their daily frustrations. You adapt without losing your point of view.
• Genuinely curious about how things work : You embed yourself in customer workflows until you understand them better than the people doing them. You ask the second and third question, not just the first
• Comfortable with ambiguity : You can walk into a complex situation, cut through the noise, identify what actually matters, and build a path forward
• Optimistic about AI : Not naively, but with a grounded belief that applied AI can genuinely transform how organisations work, and the drive to prove it
• Technical enough to be dangerous : You're comfortable with Python, SQL, or similar tools. You don't need to be an engineer, but you need to be able to work shoulder-to-shoulder with one
• Willing to travel : Expect 25-75% travel, varying by engagement

Benefits

Additional Information

About Distyl AI Distyl is an applied AI technology company partnering with the world's most ambitious institutions to rearchitect critical operations for the frontier of AI. Our customers include the largest companies in telecom, healthcare, insurance, manufacturing, consumer goods, and global social organizations. We research and deploy technologies that power AI-native operations - both for our partners and for Distyl itself. Our work spans research into self-constructing systems, the development of the most reliable execution of AI systems, and products that transform mission-critical workflows. As a result, Distyl's technologies affect some of the world's largest operations - from hundreds of millions of consumer interactions to tens of millions of supply chain transactions and millions of patient journeys. Distyl is backed by leading investors including Lightspeed Venture Partners, Khosla Ventures, Coatue, DST Global, and the board-members of 20+ F500s. The results reflect this approach: a 100% production deployment success rate for our customers and one of the few enterprise AI companies to run a profitable business.

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