Workplace Services Coordinator

About the role

As a member of the Global Real Estate and Workplace Services team (GREWS), the Workplace Services Coordinator must have a passion for hospitality and customer service, ensuring every in-office experience is functional, productive, and memorable for our fellow CrowdStrikers. The individual must maintain a continuous focus on maintenance and upkeep, all departmental vendor relations, and overall fit and functionality of our CrowdStrike office spaces. The individual must have the ability to work independently on various projects from conception to completion, adhere to pivotal business and operational timelines, and work through a variety of activities and confidential matters with discretion.

Responsibilities

• Serve as the primary point of contact and on-site subject matter expert for the Sunnyvale office, ensuring seamless day-to-day operations
• Maintain a safe, clean, and professional office environment across all workspaces, including reception, break areas, conference rooms, and common areas, ensuring spaces are consistently well-stocked and properly maintained
• Proactively identify and implement creative solutions to enhance workspace functionality and elevate the overall employee experience
• Monitor and maintain office equipment (printers, shredders, etc.) in partnership with IT, ensuring operational continuity
• Uphold all security protocols and procedures in close partnership with the Global Physical Security team
• Build and maintain strong working relationships with business unit representatives, stakeholders, and cross-functional partners through regular collaboration and consistent follow-up
• Respond promptly to all workplace inquiries, assess needs or issues, and execute appropriate corrective action with proper escalation and documentation as needed
• Partner closely with IT, Helpdesk, EA, and HR teams to support office readiness for corporate meetings, recruiting events, sales conferences, and specialty events
• Manage all aspects of onsite meeting and conferencing setup, including room inventory control and reservations, physical space configuration, catering coordination, and A/V capabilities
• Support conference room scheduling and calendar management, proactively communicating space conflicts to meeting hosts and offering timely alternative solutions
• Coordinate local office events and meetings, both onsite and offsite, including venue reservations, catering, décor, and logistics, in partnership with the broader GREWS team to ensure seamless execution
• Support and execute in-office workplace events and employee engagement activities, ensuring experiences are delivered on time and to a high standard
• Administer back-of-house facilities operations, including FF&E maintenance and MEP issue resolution, coordinating with landlords, property management, vendors, contractors, and consultants
• Hold vendors accountable to service level agreements through regular meetings to review and confirm that deliverables are being met, with keen focus on janitorial and foodservice programs and deliverables
• Serve as the primary liaison with Landlord/Property Management, facilitating recurring meetings to ensure clear communication around building processes, maintenance events, and ongoing projects
• Partner with GREWS leadership and Finance to support operational budget management, including monthly expense forecasting and reporting
• Partner with GREWS leadership on a future office relocation, including logistical planning, employee communications, and vendor coordination
• Partner with GREWS leadership on the opening of a future (new) office location in Sunnyvale, including the creation of new processes, new programs and amenities, and new vendor services

Requirements

• Minimum of 5 years professional experience
• Facilities Management and/or Office Services experience
• Previous hotel/hospitality (front-of-house experience is also welcome)
• Exceptional written and verbal communication skills, including ability to communicate with all levels of staff, clients, and external professionals
• Ability to interact with people at all levels including senior ma

Benefits

Additional Information

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

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