Take ownership of the weekly/monthly/quarterly reporting other ad hoc reports.
Manage claims processing in line with Starr and Lloyd's Minimum Standards and your letter of authority or if authority has been granted by an appropriate manager.
Processing and management of settled direct claims, including diaries, on DOCOsoft.
SCM/USM daily processing and ensuring that all incorrect allocation of premium signings are bought to the attention of the UW Ops department for correction by XCS.
Correction of any claim signings that have followed the premium signing into suspense.
Processing of manual bridging reserves each quarter close and then the reconciliation and removal of them once the account has been updated.
Follow up of direct/manual fees.
Reviewing loss fund adequacy and manage recovery of loss funds on prior years.
Upload of bordereaux's to DOCOsoft as appropriate.
Monitor and manage ECF/Lirma incompletes.
General administrative support on diary/static/fee follow up for all Complex Claims adjusters during busy periods of holiday cover.
Other Ad Hoc administrative projects that come into the CST.
Report any suspicion of financial crime to the Money Laundering Reporting Officer immediately.
Operate within the Company's standards for Treating Customers Fairly as per the Consumer Duty regulatory requirements.
Manage any potential conflicts of interest to avoid disrepute to the Company's integrity.
Advise Compliance and Management of any complaints immediately.
Performance Measures
Accuracy of data entry - Claims data, Management Information and SCM's/USM's.
Accuracy of producing reports.
Commitment to furthering technical knowledge and understanding.
Complete, timely and accurate performance records, via Workday.
Advise Compliance and Claims Manager of any complaints immediately.
The above duties and responsibilities are not an exhaustive list, and you may be required to undertake other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements.
Qualifications, skills and experience
Essential
Advanced data entry skills
Advanced numeracy skills.
MS Office - Excel, Word, PowerPoint and Outlook.
Ability to communicate, both in a written and verbal format
Interest in the London Insurance Market.
Additional Information
Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.
Role Purpose
The primary focus of the Claims Admin Assistant is to support the Claims function with administrative services, including London and Europe. Ensure the accuracy of claims data in line with the claims manual and general compliance with regulatory and Company procedures.
Starrcompanies · 30 Fenchurch Avenue, UK