Business Analyst - Automation, Analytics & AI

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Job Description Position overview: The Business Analyst - Automation, Analytics & AI (BA - AA & AI) supports the identification, delivery, and attainment of country-level automation, analytics, and AI solutions that enhance clinical trial operations. The role assists with business case preparation, data analysis, dashboard/report building, workflow documentation, solution testing, training, and user support. The BA - AA & AI helps ensure solutions are compliant, adopted, and continuously improved and may be involved in supporting alignment and scalability for regional and global solutions. Required Education and Experience: - Bachelor's degree in life science discipline, business analytics, computing science, engineering, or related field, with 2 years of hands-on experience in data analysis, process improvement, or technology-enabled projects (including exposure to automation platforms, analytics tools, or AI frameworks), or - An associate degree or equivalent post‑secondary qualification in a life science discipline, business analytics, computing science, engineering, or related field, combined with a minimum of 4 years of relevant hands-on experience in data analysis, process improvement, or technology-enabled projects (including exposure to automation platforms, analytics tools, or AI frameworks) Preferred Experience: - Exposure to clinical research operations or adjacent functions. - Experience with Business Intelligence (BI) tools (e.g., Power BI/Tableau) and basic data wrangling (Excel/PowerQuery/DAX; introductory Structured Query Language (SQL)). - Familiarity with workflow documentation and testing/UAT practices. - Internships or project work in healthcare/life sciences/regulatory environments desirable. Required Knowledge, Skills and Abilities: - Business analysis skills - Data literacy - Technical aptitude: hands-on with Excel and at least one BI tool; foundational understanding of automation platforms and AI-assisted tools, with willingness to learn approved platforms. - Organization & communication - Compliance awareness - Learning mindset: proactive, curious, and coachable; embracing feedback and continuous improvement. Required Skills: Adaptability, Automation Architecture, Automation Framework Design, Business Analysis, Business Intelligence (BI), Clinical IT, Communication, Data Analysis, Data Analytics, Data Wrangling, Good Clinical Data Management Practice (GCDMP), Interpersonal Relationships, Life Science, New Technology Integration, Process Improvements, Project Management, Regulatory Compliance, Regulatory Training, Structured Query Language (SQL) Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: VISA Sponsorship: Travel Requirements: Flexible Work Arrangements: Hybrid Shift: Valid Driving License: Hazardous Material(s): Job Posting End Date: 06/23/2026 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.