Administrative Services Manager

About the role

To provide a solid Human Resource management foundation, responsible oversight, and creative solutions through a collaborative approach with all stakeholders to maximize the potential of our greatest asset - OUR EMPLOYEES. Description of Work This position is eligible for telework, and OSHR is currently offering a three-day in-person and two-day remote hybrid schedule. Recruitment Range: $70,487 - $96,908 The Administrative Services Section provides a variety of administrative, technical, and creative services supporting and enabling all Temporary Solutions program areas. We are excited to announce the recruitment of our first Administrative Services Manager. This position provides strategic and operational leadership for all administrative, technical, communications, compliance, and data support functions that enable and sustain statewide talent strategy, innovation delivery, and temporary employment services. This position will perform the following duties: - Provide administrative and operational leadership by directing and managing day-to-day administrative operations, supervising administrative staff, and ensuring effective service delivery. - Serve as our subject matter expert and primary liaison to the OSHR Business Operations Team for financial coordination and budget support, the OSHR IT Team for data, technical support, and IT coordination, and the OSHR Communications Team for the design and coordination of messaging, content, and brand alignment. - Oversees programs monitoring and reporting on statewide compliance, drafting policy, documenting processes, and designing and monitoring internal controls, ensuring cohesion among all partners and stakeholders. - Plans, resources, and oversees special projects, initiatives, and campaigns, including those with statewide scope and reach. Knowledge Skills and Abilities/Management Preferences This is a unique opportunity to lead a new program helping shape how N.C. attracts, informs, and hires talented people across state government. As the first Administrative Services Manager, you will contribute to defining the program's vision, launch innovative programs, and drive measurable improvements statewide. Your work will have a lasting impact by strengthening North Carolina's workforce and positioning our state government as a competitive, modern employer of choice. Experience in state government or public sector administrative operations. Familiarity with HR programs, workforce systems, or recruitment operations. Experience working with IT, communications, or fiscal teams. Strong organizational and coordination skills. Experience supervising staff or leading teams. Minimum Education and Experience Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Bachelor's degree from an appropriately accredited institution and three (3) years of program experience related to the area of assignment, including one year of supervisory program experience; or an equivalent combination of training and experience. Additional Information The Office of State Human Resources (OSHR) uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act (SHRA) with highly qualified individuals and is an Equal Employment Opportunity Employer. Our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified. It is the policy of the State of North Carolina and the Office of State Human Resources (OSHR) that all employees provide proof of employment eligibility (immigration and naturalization) on the first day of employment. We participate in E-Verify (Employment Eligibility Verification System). This is a full-time position (40 hours per week) with State Benefits Follow us on social media: Facebook X LinkedIn All applicants must complete and submit a state employment application by 11:59 pm the night before the closing date ; otherwise, the application will be deemed untimely and will not be processed. Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information. Using the terms " see resume " or " see attachment " will not be accepted, and your application will be rejected as incomplete. Answers to Supplemental

Benefits

Additional Information

Agency Office of State Human Resources Division Deputy Director's Office Job Classification Title Program Manager I (NS) Position Number 65043102 Grade NC20

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at nc? Share your experience