Sales and Operations Execution (S&OE) Manager

Responsibilities

• Team Leadership & Development
• The planners/schedulers will have a dotted-line relationship initially so it will require an understanding of how to influence change without direct oversight. This position will work directly with the Director of Supply Chain to develop a vision for organizational alignment going forward.
• Build high-performing teams through talent development, performance management, succession planning, and fostering a culture of accountability and continuous improvement.
• Allocate resources effectively across the network and ensure clear roles, responsibilities, and handoffs between central planning and site-level execution.
• Supply Execution & Demand-Supply Balancing
• Own the end-to-end S&OE process: translate S&OP outputs into executable short-term supply plans, monitor execution against the plan, and drive rapid resolution of gaps (e.g., demand spikes, supply disruptions, capacity constraints).
• Optimize finished goods inventory through safety stock modeling, excess/obsolete management, and inventory health metrics while achieving target service levels (e.g., OTIF - On Time In Full).
• Monitor key performance indicators (KPIs) such as schedule adherence, production attainment, inventory turns, forecast accuracy (short-term horizon), and customer service levels; take corrective actions as needed.
• Facilitate weekly S&OE review meetings to review short-term demand signals, supply constraints, and trade-offs; escalate issues requiring S&OP-level decisions.
• Standardization & Continuous Improvement
• Drive standardization of master planning, scheduling, and S&OE processes, tools, and templates across all manufacturing facilities to reduce variability and improve efficiency.
• Lead process improvement initiatives, including implementation of advanced planning systems (APS), ERP enhancements (e.g., SAP, Oracle), automation of scheduling routines, and adoption of best practices (e.g., Lean, DDMRP, or IBP frameworks where applicable).
• Establish governance, KPIs, and maturity models for planning and execution; conduct regular audits and performance reviews of site-level adherence.
• Champion digital transformati

Benefits

Additional Information

About Crown Crown Holdings, Inc. through it's subsidiaries, is a world leader in the metal packaging production process. We design and manufacture a wide range of innovative and sustainable metal packaging solutions and products. Our clients are some of the largest and most respected companies in the world. Crown is dedicated to building a team of highly talented, dedicated, and driven individuals. It's an exciting time to join our business because Crown offers you the opportunity to grow and develop your skills in an expanding industry. Crown was founded with the goal of valuing and promoting sustainability and this vision continues to be essential to our long-term future. Job Description: Department: Supply Chain / Operations Planning Reports To: Director of Supply Chain Location: Tampa, FL or other Crown location with travel to manufacturing sites (multi-site network) Job Type: Full-time, Exempt/Salaried Job Summary The Sales and Operations Execution (S&OE) Manager is responsible for the tactical, short-term execution of supply plans to meet customer demand with high service levels, optimal inventory, and efficient operations. This role bridges the medium-term S&OP (Sales & Operations Planning) process with day-to-day/weekly operational execution (typically 0-13 week horizon). The primary focus is managing the execution of supply to meet demand by developing robust and standardized processes across a network of manufacturing facilities. The S&OE Manager indirectly leads a team of Planners and/or Schedulers who develop and maintain the Master Production Schedule (MPS), optimize finished goods (FG) inventory levels, and balance demand, capacity, and supply constraints. A key accountability is driving standardization, best practices, and continuous improvement in planning and scheduling processes across the multi-site network to ensure consistency, efficiency, and scalability. The role works closely with the S&OP team (for plan handoff and reconciliation), Operations (for execution feasibility and capacity management), and Customer Service (for order prioritization, backlog management, and service-level performance). This is a hands-on leadership position that requires strong analytical skills, cross-functional collaboration, and a data-driven approach to resolve short-term supply-demand imbalances while minimizing costs and risks.

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