Bachelor's degree; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
Job Profile Summary:
Provides direct student-facing support to undergraduate students enrolled at the university. Utilizes a wide range of software, student development theory, and retention-focused strategies. Working under direct supervision to support students by performing specific, articulated goals and outcomes
Job Description:
DAYS AND SCHEDULE: 8:00 AM to 5:00 PM; M-F; some evenings and weekends as needed.
Position Salary : $46,300
Essential Duties:
Serves as a professional academic advisor for the W. P. Carey School of Business, advising undergraduate business students and other interested undergraduate students
Works with students both one-on-one and in group/class settings, interacting in-person, phone, Zoom, email and/or other technology
Proactively monitors student academic progress through a variety of reporting tools including eAdvisor, Salesforce, PeopleSoft and DARs. In addition to these tools, phone outreach will be used to relay academic options, course selection and registration
Responds promptly to student questions and concerns, working with them in their degree progression and completion. This includes current, prospective (high school and transfer), and students in transition (incoming or outgoing)
Assist student with interpreting University, college and program level academic policies and procedures
Works closely and collaboratively with students, faculty, and staff to ensure academic success
Assist students and parents in crisis; making appropriate and timely referrals for non-academic issues and/or concerns to applicable services including, but not limited to: Student Health, Counseling & Consultation, and Career Services
Participate in and present at workshops related to academic advisement and skill development
Actively participate in and attend Undergraduate Program events, including New Student Orientation, New Student Welcome events, WPC 101, Convocation, and more
Bachelor's degree
Masters degree preferred
Experience working with students in higher education/college level academic advising
Collaborative, positive outlook; flexibility
Evidence of effective verbal and written communication skills
Demonstrated use of problem-solving skills; critical thinking; time management skills; and having to rapidly adapt and effectively utilize new technology, practices and policies
Experience in establishing and maintaining effective working relationships with peers, faculty, students, administration and others
Organizational experience while prioritizing multiple tasks in a fast-paced and service-focused environment; detail-oriented
Demonstrated knowledge of ASU academic structure and organization
Experience using: Student information computer system (i.e., PeopleSoft, DARS, etc.)
Experience using: Microsoft Office Applications (i.e. Outlook, Word, Excel, Access, PowerPoint)
Experience using: CRM (i.e. Salesforce)
Working Environment:
Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse; required to stand for varying lengths of time and walk moderate distances to perform work
W. P. Carey staff embody a "how can I help you?" mentality and are embedded in a "Business is Personal" culture
Ability to operate independently within a large
Benefits
Health insuranceVision insurance
Additional Information
Job Profile:
Academic Advisor 1
Job Family:
Academic Advising
Time Type:
Full time
Max Pay - Depends on experience:
$46,300.00 USD Annual
Apply before 11:59 PM Arizona time the day before the posted End Date.
Asu · Campus: Tempe