Manager, Look and Signage Operations and PMO

Responsibilities

• Contractor & Contract Management
• Serve as the primary owner of operational contracts for Look and Signage suppliers, managing the contracting process
• Act as the day-to-day point of contact for contractors, managing expectations, clarifying requirements, and resolving operational issues
• Ensuring supplier performance aligns with contractual scope, timelines, and commercial terms; flag risks, non-compliance, and cost exposures early
• Track and manage contract-related documentation, change requests, extensions, and scope clarifications in coordination with PMO and Procurement
• Ensure contractors fully comply with all LNS operational requirements
• Support tender processes by assisting with operational inputs, supplier onboarding, and readiness reviews
• Maintain close communication and collaboration with Procurement, Central Planning, and Finance functional areas
• Central Planning, Scheduling & Logistics
• Collaborate with Senior Manager, LNS Operations & PMO to manage department-wide scheduling for Look and Signage installations and contractor resources
• Coordinate contractor logistics including travel, accommodation, accreditation, vehicle access, and venue load-in/load-out schedules
• Support accreditation processes for contractor personnel and vehicles, ensuring accuracy, completeness, and timely submission
• Support warehouse and logistics planning for signage production, storage, distribution, and returns
• Maintain accurate and up-to-date planning documents, trackers, and schedules aligned with PMO standards
• Budget Tracking & Operational Cost Control
• Support budget management for Look and Signage by tracking contractor costs, forecasts, and operational spend
• Identify potential budget risks driven by contractor performance, scope creep, or scheduling changes
• Ensure operational decisions align with approved budgets and raise issues requiring escalation
• Identify potential budget risks driven by contractor performance, scope creep, or scheduling changes
• Ensure operational decisions align with approved budgets and raise issues requiring escalation
• Process Compliance & Data Management
• Ensure contractors follow established LNS and PMO processes for reporting, documentation, scheduling, and approvals
• Maintain clear folder structures, data hygiene, and version control across LNS operational documentation
• Contribute to the development and continuous improvement of operational processes, templates, and planning tools
• Cross-Functional Coordination & PMO Alignment
• Work closely with the Senior Manager to integrate Look and Sign

Additional Information

LA28 does not provide relocation assistance. LA28 is the independent, non-profit, privately funded organizing committee for the Los Angeles 2028 Olympic and Paralympic Games. We are on a singular mission to create an Olympic and Paralympic Games that celebrate all that this city and country have to offer, delivering an unparalleled experience for athletes, fans, partners and our community. The 2028 Games mark the return of the Summer Games to the U.S. for the first time in 32 years and Los Angeles' third time hosting an Olympic Games and first time welcoming the Paralympic Games. This presents the unique and exciting opportunity to celebrate our legacy with the Games and push the Olympic and Paralympic Movements forward, writing a new chapter of Games history in Los Angeles. Putting on an Olympic and Paralympic Games is a team sport. To build a Games unlike any the world has seen before, we need the best team in place-a team full of diverse perspectives, experiences and expertise. We are guided by the following set of values and behaviors-optimism, integrity, excellence, inclusion, co-creation and boldness-and look forward to hearing about how your past experiences align with them. Manager, Look and Signage, LNS Operations and PMO : The Manager, Look & Signage - Central Planning & Operations is responsible for the day-to-day operational planning, contractual oversight, and supplier performance management that enables the successful delivery of Look and Signage across venues and events. Working closely with the Senior Manager, this role acts as the contract and execution authority, ensuring suppliers meet their contractual obligations, schedules, budgets, and compliance requirements. This position plays a key role in contract management, supplier accountability, scheduling, budgeting, and operational readiness, supporting the broader LNS PMO framework. The Manager ensures that central planning functions-including contractor logistics, accreditation, travel, warehousing, documentation, and data management-are executed consistently, efficiently, and in line with agreed scopes and timelines. The ideal candidate is highly organized, contract-savvy, and confident holding suppliers accountable, with experience managing operational detail within large, complex, deadline-driven environments. This role reports to the Senior Manager, Look & Signage Operations & PMO

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