Veterinary Customer Service Representative
ExternalFull-timeOn-site1mo ago
ExcelLeadership
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Responsibilities
- Be a calming presence: Stay level-headed and professional in emergency situations while providing support and solutions for emotional clients.
- Master the art of de-escalation: Use empathy and communication skills to address and resolve concerns.
- Teamwork is key: Collaborate with veterinary staff and fellow CSRs to maintain smooth operations and outstanding client care.
- Stay sharp and grow: Participate in monthly training sessions and complete continuing education hours annually.