Enter and manage customer orders received via email, telephone, fax or other online Metso systems.
Provide customer order support via email and telephone
Works with Logistics or Customer Service to assist with customer needs or paperwork preparation
Raises customer concerns to appropriate department with possible assist with resolution
Coordinates with Customer Service on warranty orders
Manage office supply inventory
Skills Needed:
Strong computer skills (Microsoft Office a must)
Good organizational skills with the ability to adapt quickly to changes
Strong customer support skills
Ability to work as part of a team in a fast-paced environment
Benefits
*Salary range is intended to provide a general guideline. Actual compensation will be determined based on market data, internal equity, and candidate credentials."Please note that any offer of employment is contingent upon a background check and pre-employment physical and drug screen.Additional InformationDelivering competitive technologies and services is what we do best. At Valmet, we continue to push forward and develop ourselves, concentrating on technology, services, sustainability, local presence, and our people. To be included in the recruiting process, please apply directly with us online.Where everything works togetherJoin the team! www.valmet.com/careersnaPlease note that Valmet will never ask for personal financial information during the interview process. If you feel you have been a victim of an online job posting scam, please notify the Federal Trade Commission.#LI-Onsite401(k)Equity / stock options
Additional Information
Are you a self-driven professional who works well independently and as a team player?
Deciding on a new career within Valmet can be an exciting prospect. Every day there are teams of Valmet employees around the world who share the feeling of achieving something great - that feeling when everything works together. Apply your expertise in new ways to continue on the path of growth as a Customer Order Support Specialist.
The Customer Order Support Specialist supports the Accounting and Operations Support Manager. Daily activities include order entry, customer support and problem solving.
Valmet · Fergus Falls, MN