AI Product Owner - Hybrid

Benefits

Additional Information

At TruStage, we're on a mission to make a brighter financial future accessible to everyone. We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what's possible. We need you to help us shape what's next. You'll be encouraged to share your experiences, ideas and skills to help others take control of their financial future. Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition Job Summary: The Lead, AI Product Owner is responsible for managing day-to-day product ownership, curation, and operational governance of enterprise AI tools, products and services. As a member of the Technology Innovation Office, you will translate business need and AI strategy into governed, usable, measurable, product-based outcomes. The AI Product Owner ensures AI tools are appropriately evaluated, onboarded, supported, and monitored while driving adoption and value realization. This role requires strong product management discipline, operational rigor, stakeholder coordination, strategic thought, and the ability to operate independently in a complex, relationship-driven organization. Job Responsibilities: Product Ownership and Roadmap Execution Serve as product owner for enterprise AI products, managing backlog, prioritization, and release cadence. Evolve, manage and maintain a curated catalog of approved AI tools and capabilities. Develop and execute intake processes for new AI tools and vendor offerings. Partner with AI, Automation, Infrastructure, Security, and Governance teams to ensure alignment with enterprise standards. Operations and Governance Support Coordinate onboarding of AI tools, including licensing models, access controls, and role-based provisioning. Partner with stakeholders and platform owners to ensure seamless delivery and support. Ensure appropriate telemetry, reporting, and monitoring mechanisms are in place. Support compliance with AI governance, privacy, and security policies. Maintain documentation and lifecycle management processes for AI products. Cross-Functional Collaboration Work closely with business units to understand needs and translate them into product enhancements. Align tool launches with training and communications plans. Coordinate with IT operations to ensure reliability, scalability, and support readiness. Adoption and Value Tracking Define and monitor KPIs such as adoption rates, utilization, user satisfaction, and productivity gains. Produce regular reporting for leadership on Store performance and value realization. Identify opportunities to improve user experience and increase responsible AI adoption. The above statement of duties is not intended to be all inclusive and other duties will be assigned from time to time. Job Requirements: Bachelor's degree in business, technology, engineering, or related field, or equivalent combination of education and/or related professional work experience. 7+ years of experience in technology product management, digital platforms, enterprise software delivery, or innovation operations. Demonstrated experience managing a product backlog and coordinating cross-functional delivery teams. Familiarity with AI tools, licensing models, and enterprise access management. Experience operating in regulated environments (insurance, financial services, healthcare, etc.). Strong organizational skills, executive communication capability, and ability to operate with limited supervision. Preferred: Experience managing enterprise marketplaces or internal technology platforms. Familiarity with corporate AI productivity tools (e.g., Microsoft 365 Copilot, GitHub Copilot, etc.). Exposure to AI governance, responsible AI practices, or risk management processes. Experience implementing role-based access and service account models. Background in platform analytics and usage reporting. At this time, we're not considering applicants that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc #LI-SW If you're ready to help make a difference, apply today. A resume is required to apply. TruStage may process applicant information using an Artificial Intelligence (AI) tool. This tool automatically generates a screening score based on how well applicant information matches the requirements and qualifications for the position. TruStage recruiters use the screening score as a guide to further evaluate candidates; the score is one component of an application review and does not automatically determine whether a candidate moves forward. Candidates may choose to opt out of this process. Compensation may vary based on the job level, your geographic work location, position incentive pl