Be the dedicated support technician on a variety of accounts/clients all in different industries and environments
Assist on IT project deployments (MDM rollouts, Network configurations, etc)
Configure and support Mac OS and Windows devices in office and environments
Manage physical assets such as inventory, cable management, and the general workspace
Manage and support identity platforms that govern application access such as Okta and Google Workspace
IT Consultant at Networkright
Develop and update standards, policies, and procedures as well as best practices documentation in line with compliance requirements
Help configure automations and tooling especially as it relates to on-boarding and off-boarding flows
Facilitate IT shipments such as on/off-boarding packages and equipment
Travel to client sites on scheduled and emergency case-to-case basis
Perform ad-hoc and miscellaneous IT tasks
About You:
Bachelor's degree in a computing related discipline
3-4+ years of experience in an IT focused role
Experience with Mac OS and Windows
Customer-service oriented with strong communication skills
Passion for IT as well as building relationships
Curious, self-starter, collaborative, and adaptable in an ever-changing field
Benefits
❤️🩹 Health Benefits100% covered health, dental and vision insurance for you, 50% for dependentsPaid Parental LeaveHSA/FSA eligibilityAccess to a variety of mental health programs💸 Compensation, Rewards & Recognition401(k) + 4% company matchingAnnual Bonus Program🌴 BalanceFlexible Time Off📚 Learning & DevelopmentFlexible certification and learning stipends and reimbursements🤝 CultureBiannual company retreatsSocial eventsWellbeing events and programs➕ ExtrasHome internet and mobile reimbursementMonthly meal stipendCommuter benefitsInterview Plan:Round 1Phone call with recruiterRound 245 min Zoom call with IT ManagerRound 3 - Onsite45 min with IT Manager45 min with Service ManagerHealth insuranceDental insuranceVision insurance401(k)Flexible schedulePerformance bonusParental leave
Additional Information
What We Do:
Network Right is on a mission to create a human-centric, innovative, next-generation world of IT. We are disrupting the IT service industry by offering custom solutions to each individual client. At Network Right, we're bridging the gap between IT and People by offering unique support based on the needs of growing businesses, and making employee lives easier through technology.
About This Job:
As an IT Consultant, you'll be providing technical support to employees. Whether it's crawling under a desk to cable manage, configuring a firewall, or deploying 100+ computers, you're ready for whatever the day brings. You'll primarily be supporting Mac OS and Windows devices, and will facilitate IT shipments for onboarding and off boarding. You'll also be collaborating with people at all levels - including business owners and C-level staff - and will be building strong client relationships.
This position is onsite 4x per week.
Networkright · San Francisco