Director, Solutions Engineering (UK Remote)

Responsibilities

• Required Qualifications
• Technical Knowledge: Strong understanding of the EdTech ecosystem technologies. Proven ability to design and architect effective solutions to complex technical problems. Familiarity with education data standards.
• Skills: Exceptional written and verbal communication and presentation skills, with the ability to tailor messaging across technical and executive audiences. Demonstrated strategic mindset with the ability to connect technical solutions to overarching business objectives.
• Key Competencies
• Technical leadership, Strategic thinking, Solution architecture, Pre-sales strategy, Customer-centric mindset, Executive communication, Team development and coaching, Cross-functional collaboration, and Problem solving.

Requirements

• Demonstrated experience working with Artificial Intelligence technologies, including generative AI, machine learning, or data-driven automation solutions.
• Experience with CRM systems (e.g., Salesforce) and demo platforms.
• Technical background/understanding in software engineering, IT, or systems architecture.
• Bachelor's degree in Computer Science, Engineering, Information Systems, Education Technology, or related field.
• Success Metrics
• Revenue influenced by Solutions Engineering, Technical win rate, Sales cycle length reduction, Customer satisfaction during the pre-sales process, and Team performance and growth.
• Work Environment
• Remote with occasional travel required for customer meetings, conferences, and on-site presentations.
• Reporting Structure
• Reports to Vice President, Revenue Operations
• Total Rewards @ Turnitin
• At Turnitin, we believe Total Rewards go far beyond pay. While salary, bonus, or commission are important, they're only part of the

Benefits

Additional Information

Solutions Engineering Leadership - Education Technology Role Overview This leadership role directs the pre-sales and technical solutions function for the organization's Education Technology (EdTech) products and services, aiming to support revenue growth, customer success, and product innovation across K-12, Higher Education, and Strategic/Professional Education markets. The leader is responsible for building, managing, and mentoring a high-performing Solutions Engineering team while actively supporting strategic sales opportunities and complex customer engagements. This position acts as the primary liaison, bridging Sales, Product, and Customer Success teams to design scalable, secure, and impactful for education customers.

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