Bell Desk Attendant - MGM National Harbor

Benefits

Additional Information

National Harbor, Maryland The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: As a Bell Desk Attendant, you will be the first point of contact for our guests, ensuring their arrival experience is seamless and memorable. By welcoming guests, assisting with luggage, and proactively addressing their needs, you will create WOW moments that they will carry with them far beyond their stay. THE DAY-TO-DAY: Greet guests and provide property information, including details about rooms, restaurants, casino events, promotions, and directions. Resolve guest complaints within your scope of authority or escalate issues to a supervisor when necessary. Open doors for guests entering and exiting the property. Load and unload baggage from guests' vehicles. Transport luggage and escort guests to and from their rooms or other areas of the property. Provide room orientation and assistance as needed. Process tickets for guest items and manage group baggage for arrivals and departures. Maintain security and organization of the luggage storage area. THE IDEAL CANDIDATE: Must be 18 years or older. High School Diploma, GED or equivalent. Previous hotel experience. (preferred) THE PERKS & BENEFITS: Health & Income Protection benefits (for eligible employees) Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more. Free meals in our employee dining room Free parking on and off shift Healthcare, financial, and time off benefits Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community VIEW JOB DESCRIPTION: https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=10822 Pay Rate: The rate for this role is: $13.27 This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire. Pay will not be below any applicable minimum wage. Should overtime be worked, employees are paid overtime pay in accordance with state requirements. Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership. Are you ready to JOIN THE SHOW ? Apply today!