Solution Architect - Order To Cash

About the role

With over 200 brands sold in nearly 180 countries, we're the world's leading premium drinks company. Bring your passion and use your curiosity as you explore, collaborate, and innovate to build brands consumers love. Together with passionate people from all over the world, you'll test new ideas, learn and grow, and unlock a brighter, more exciting future. About the Function Our Digital and Technology (D&T) team are innovators, delivering ground-breaking solutions that will help shape the future of our iconic brands. Technology touches every part of our business, from the sourcing of sustainable ingredients to marketing and development of our online platforms. We utilise data insights to build competitive advantage, supporting our people to deliver value faster. Our D&T team includes some of the most talented digital professionals in the industry. Every day, we come together to push boundaries and innovate, shaping the digital solutions of tomorrow. Whatever your passion, we'll help you become the best you can be, creating career-defining work and delivering breakthrough thinking. Role Title : Solution Architect- Order To Cash Team- D&T Enterprise Architecture Context: Diageo Digital & Technology (D&T) is a multi-functional global shared services function created to drive effectiveness and efficiency across our core operations and achieve our productivity goals. We fuel growth for our markets through a focus on new capabilities, consistent, common and available analytics and data, and equipping our markets and functions through integrated solutions. Within D&T, Diageo has a Global 'Enterprise Architecture' group which is a trusted and strategic partner to our business, creating the vision and strategic roadmaps that will transform our business performance through technology. Extending our planning horizon to 3-5 years, we will build plans which optimize our investment in technology, shifting from decision-making that satisfies today's requirements to anticipating the capabilities needed tomorrow. Role Description: The " Solution Architect Order To Cash " role will report into the Customer & Consumer Architecture Lead within the Enterprise Architecture team and will be focused on driving the technology and process transformation agenda for Customer and Commercial "back office" activities- providing thought leadership for business outcomes, and the technology and architecture to deliver them. - You will develop the reference architecture for our Order to cash and cash to invoice capabilities, including o Order Capture and Order Management o Customer Service and Dispute resolution o Credit control and credit management o Invoice, payment collection and accounts receivable/cash application / cash allocation o Measurement, Evaluation and performance management - You will develop and maintain the roadmap for delivering the reference architecture - You will create high level designs for individual OTC projects that meet the process outcomes through scalable, repeatable design patterns A trusted advisor to D&T, Global Sales and our Global Business operations teams, you will bring your strategic insight, technical product knowledge and process optimisation expertise to influence decisions and lead the team to ensure maximum EA impact. Top Accountabilities The Solution Architect Order To Cash will be accountable for: - Define document and evangelise the to-be reference architecture that supports business outcomes and drives transformational change - Challenging the as-is business processes to drive standardisation and simplification in the delivery of to-be capabilities - Support technology selection process for new capabilities in the customer OTC domain, ensuring fit for purpose, global scalability and adherence to our architectural standards and principles - Stretch the Diageo business by developing, promoting and sustaining the ambitious roadmap for industry leading order processing capabilities - Inform and educate and persuade stakeholders on the value outcomes from the reference architecture in order to prioritise adoption and investment - Influence portfolio investments for key technology solutions in line with our roadmaps - Provide technical consulting and advisory services to senior internal stakeholders on appropriate strategy and solutions - Prepare packages of work for handover to delivery teams for execution by preparing and delivering architecture blueprints and design documents - Develop and track KPIs that demonstrate Business Value from adoption of roadmaps - Continual expansion of your architecture knowledge, constantly seeking ways to broaden exposure to the latest and greatest trends and developments in the technology space Qualifications and Experience Required: - Architecture Expertise: - Demonstrated expertise designing solutions in a global enterprise environment - Experience with architecting, desig