Owns all aspects of development and execution of patient support programs and required resources for the Immunology Dermatology - RINVOQ franchise; defines strategy, care model performance and associated KPIs
Drives patient support strategy, overseeing AbbVie investment and allocation to create effective patient access to RINVOQ in Dermatology and enable adherence to therapeutic solutions
Responsible for supporting brand strategic imperatives through designing and optimizing fit-for-purpose patient support ecosystems
Establish commercial priorities with Integrated Brand Team (IBT) and liaise with executive management and internal business partners to communicate the business impact of patient support programs
Direct interface between the other Patient Services teams and brand partners ensuring programs meet patient/provider needs
Promotes accountability for performance across functions, including providing periodic updates to senior leadership on program performance
Tracks brand needs, economics, strategies, timelines, and priorities while staying abreast of franchise and patient trends
Responsible for the development and execution of the patient care model and supporting care model resources to ensure optimal patient outcomes and care model performance for assigned franchise
Accountable for the delivery of patient care model performance, driving cross-functional coordination and resource prioritization across APS to ensure effective care model delivery and support across all brands within the assigned franchise
Ensure effective financial planning, resourcing, and prioritization of franchise initiatives with fiscal responsibility and strong budgetary protocols.
Own escalation and decision-making for delivery risks, misalignment, or resourcing conflicts, acting as the accountable leader for franchise performance
Experience with stakeholder and people management; extensive executive presence
Bachelor's degree or equivalent; advanced degree (MBA, MPH, etc.) preferred
12+ years of experience in healthcare
12+ years of experience working at a pharmaceutical company in roles involving strategy and execution
Strong enterprise thinking, strategic planning, and financial acumen, with a data-driven mindset and the ability to connect broader organizational goals to franchise-specific strategies
Extensive cross-functional leadership and stakeholder management experience
Depth in portfolio strategy, with a proven ability to identify opportunities, anticipate challenges, and guide decision-making at scale
Operational track record as a brand/portfolio leader with sophisticated understanding of business strategy, cross-functional stakeholder leadership and project management with a track record of commercial success.
Experience navigating in a heavily matrixed business environment, and building influential relationships broadly with a diverse set of stakeholders and key decision makers, internally and externally
Catalyst for change: can anticipate and identify changes in the landscape of the patient access and care model ecosphere and pivots as needed to effectively articulate, communicate and implement strategic changes to provide effective solutions for patients and the business
Demonstrates strength leading in and through complexity; simplifies most complex topics so others can follow; ability to prioritize and deve
Benefits
Health insurance
Additional Information
The Patient Services Strategy Franchise Director, Immunology Dermatology plays a key role in the development of AbbVie Patient Services patient support strategies across the Immunology Dermatology - RINVOQ portfolio for current and future pipeline products.
This position is ideal for someone who enjoys identifying potential opportunities to create exceptional patient treatment plan experiences. This person will be responsible for directing the strategy for above-brand, franchise programs, partnering with leaders within the Patient Services organization and cross-functional leaders supporting the Business Unit/Therapeutic Area portfolio(s). Additionally, this position will work closely with the Patient Services and Business Unit/Therapeutic Area leadership teams in supporting the annual financial and long-range planning process for franchise patient support programs.
Abbvie · Mettawa, IL