Sr. Dynamics 365 Techno-Functional Analyst

Benefits

Additional Information

Axogen is committed to building and maintaining a strong and gratifying company culture that fosters professional growth. Our hands-on and personal approach makes transitioning to a new job a seamless and enjoyable process. Most benefits are effective on day one! Axogen is an equal opportunity employer and does not discriminate against applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or veteran status. Why you'll love working at Axogen: Friendly, open, and fun team culture that values unique perspectives Company-wide dedication to profoundly impacting patients' lives Comprehensive, high-quality benefits package effective on date of hire Educational assistance available for all employees Matching 401(k) retirement plan Paid holidays, including floating holidays, to be used at your discretion Employee Stock Purchase Plan Referral incentive program Axogen Mission and Business Purpose Our business purpose is to restore health and improve quality of life by making restoration of peripheral nerve function an expected standard of care. We aim to lead the markets we serve by always requiring the solutions we offer patients and caregivers provide an improved benefit-to-risk profile as compared to existing standards of care. To ensure we deliver improved benefit-to-risk solutions, we will guide and expect the market and design requirement specifications underlying our engineering, business development, and clinical research activities, objectively target advancements in standards of care. Job Summary of the Sr. Dynamics 365 Techno-Functional Analyst The Senior Dynamics 365 Techno-Functional Analyst is part of a growing team responsible for supporting and enhancing our internal ERP ecosystem, Microsoft Dynamics 365 and integrated systems. This position will lead enterprise-wide implementations, manage integrations with Tulip (MES), CRM, and third-party platforms, and drive digital transformation initiatives using Microsoft technologies. The work involves collaboration; working in multi-disciplinary teams; conducting project planning and execution; building trusted relationships; analyzing existing processes, roles, and organizational structures, recommending improvements in processes and technologies; and training to our internal user community to help us scale the system to support rapid growth. Requirements of the Sr. Dynamics 365 Techno-Functional Analyst Required: 10+ years of experience in Information Technology, functional analysis or related work 5+ years with Microsoft Dynamics 365 (Finance & Operations, Customer Engagement) Strong knowledge of Power Platform and Azure Integration Services Expertise in API development, middleware integration, and data migration tools (SSIS, Kingsway Soft and similar) Dynamics 365 ERP and CRM integration and business process automation Excellent project management and stakeholder communication skills SQL, PowerBI, and data analysis skills are a plus Preferred: Microsoft Certified: Dynamics 365 Fundamentals (FI and/or SCM) Microsoft Certified: Power Platform Functional Consultant Azure Fundamentals Certification Experience with SQL Server and BI tools. Six Sigma, Transactional Lean or similar certification preferred Copilot experience within the Microsoft landscape Responsibilities of the Sr. Dynamics 365 Techno-Functional Analyst The specific duties of the Sr. Dynamics 365 Techno-Functional Analyst include but are not limited to: Provide Dynamics 365 administration expertise in a Cloud Hosted environment Provide guidance on solution design and best practices with expertise driving continuous improvement in at least one of the following business processes: Procure to Pay, Plan to Produce, Order to Cash, Accounting to Reporting Responsible for optimization, customization, and configuration of Dynamics 365 System Expert with integrating Dynamics 365 with enterprise systems including CRM, MES (Tulip) leveraging APIs, web services, Power Platform, and Azure tools Day to day support of the environment, including defining scope, tracking progress, escalating when needed, and communicating status and resolution to stakeholders Conduct training for employees on Dynamics 365 best practices as needed Solid knowledge of ISVs (Independent Software Vendors) and their role in extending Dynamics 365 capabilities LCS and/or Power Platform Admin Center (PPAC) experience owning and leading activities such as maintaining user licensing, environment updates, scheduling and applying deployable packages, environment monitoring Coordinates activities between IT, hardware systems, data services, hosting vendor and user community Acts as liaison between vendors, and internal or external organizations to ensure timely transition of fix and maintenance activities Ensure adherence to requirements within a Life Sciences environment Maintain compliance with FDA 21 CFR Part 11 regulations for el