You are an advocate of our brand. In this role and together with the team, you will:
Strive for excellence and go beyond in every customer interaction to deliver an exceptional customer experience
Build a loyal portfolio of existing and new customers
Recruit, lead and grow a team with a growth mindset, passion and enthusiasm
Exceed personal and team service and sales targets
Be the driving force behind new and ongoing service and sales opportunities - directly impacting our growth and success.
About you
You are an experience Store Manager, and you have:
Worked in a multi-cultural retail environment with a minimum of 3 years' team leading experience.
Experience in luxury, Fashion/Cosmetics/Lifestyle Brands.
Excellent and proven leadership and coaching skills.
Digital proficiency.
A winning personality to easily establish trust relationships with customers, teams and stakeholders
English skills
Benefits
You can expect a range of benefits, including:
Swarovski products discounts
Employee Assistance Program
Volunteering leave
Learning and development programs
Masters of Light Since 1895
Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality.
Additional Information
At Swarovski, where innovation meets inspiration, our Store Managers are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience.
We are searching for a committed Store Manager to place crystal into the hearts and hands of our customers, to lead and grow a team with passion and enthusiasm and make dreams come true.
Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewelry.
Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you.
Swarovski · Kuala Lumpur, Malaysia