Additional Information
Job Description
The Senior Specialist, Medical Operations, Latin America (LATAM) Value & Implementation Global Medical Affairs Capabilities Hub, position resides in the Value & Implementation (V&I) organization, which includes Global Medical and Scientific Affairs as well as Outcomes Research.
This position reports directly to the Regional Medical Operations Lead, of LATAM V&I GMVC Hub. This position is an integral member of the V&I GMVC Hub Medical Operations team serving as a subject matter expert in communications and meetings organization support and assists and drives execution of the Medical Operations vision.
This position participates in several of the following core LATAM V&I GMVC Hub initiatives and assumes varying degrees of participation, including:
Ensures MO support to further develop and maintain a highly functioning V&I organization.
Supports and advises on X-Fly insights tool for users and quarterly report for tracking regional and countries backlogs.
Supports the Country-to-Country (C2C) program, process overview and report on number of C2C requests sent/received, economic inversion, and special cases.
Creates and shares reports for the main stakeholders (Process and Systems).
Collaborates and support Global V&I Operations and Country Medical Operations (CMO) teams
Responsibilities and Primary Activities
Leadership
- Understands the mission and vision of V&I as a science-driven and patient-committed organization.
- Stays current with key initiatives across LATAM MO and collaborates with colleagues to ensure alignment across the broader organization.
- Attends LATAM V&I GMVC Hub Leadership Team and other meetings, as appropriate, as delegate for the Director, Medical Operations, SS.
- Exhibits subject-matter expertise and strong business acumen.
Medical Strategic Support
Supports and executes initiatives/projects in alignment with LATAM Medical Affairs strategies, ensuring execution of V&I mission and transformation.
Supports the C2C program within LATAM region, ensuring full compliance with LATAM standard operating procedure (SOP) for C2C, local SOPs, external regulations, and global policies and procedures
Collaborates with key stakeholders such as Strategy & Alignment Teams, Country Medical Directors, Regional Directors Medical Affairs (RDMAs), and Country Medical Operations (CMO) to support the execution of strategic initiatives, monitor progress, and track results.
Provides support to different projects, working closely with the Director, Medical Operations, SS, as well as, Project Owners, Strategy & Alignment Team, Country Medical Directors, RDMAs, CMO and cross-functional areas to achieve project success.
Creates and monitors quarterly insights reports with Regional V&I Strategy & Alignment Team to ensure data accuracy in the region and countries.
Is a subject-matter expert (SME) with regards to V&I systems.
Is responsible for audit-readiness process/training and supports LATAM V&I GMVC Hub and countries during audit processes.
Required Qualifications, Skills and Experience
Bachelor's degree in life sciences, business or health care.
5+ years of relevant Medical Affairs experience (e.g., Strategic Support, V&I Operations).
Advance English
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and MS Office 365 (Teams, SharePoint, etc.)
Track record as a deadline-oriented self-starter with frequent outreach to teams to maintain project timelines.
Understanding of the environment, evolution and global nature of Medical Affairs.
Demonstrated experience in identifying process gaps and building new processes.
Experience as a member in cross-functional initiatives in a complex matrix.
Experience working within regulations and compliance requirements.
A thorough understanding of ethical guidelines relevant to the pharmaceutical industry to ensure compliance with external and internal guidelines and standard operating procedures.
Merck · - Cundinamarca - Bogotá (colpatria), Colombia