Lead Senior Full‑Stack Software Engineer, Rapid Customer Enablement
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Responsibilities
- Technical leadership
- Demonstrate strong full-stack engineering skills and deliver high-quality, production-ready software.
- Act as an active reviewer in design and code reviews, raising the technical bar for the team.
- Shape technical approaches for complex, ambiguous problems and help engineers make sound design and implementation choices.
- Translate customer pain points and operational bottlenecks into well-scoped engineering work with clear, measurable goals.
- Communicate trade-offs, risks, and technical decisions clearly to product, business, and engineering stakeholders.
- People leadership & management
- Manage a small team of engineers, holding regular 1:1s and leading performance and growth conversations.
- Give candid, constructive feedback that helps people grow while maintaining trust and psychological safety.
- Invest in career development by helping engineers build and execute on clear growth plans.
- Foster an inclusive, collaborative team culture that values diverse perspectives and shared ownership.
- Build trust through consistency: follow through on commitments, surface blockers early, and keep the work moving.
- Navigate ambiguity by proposing pragmatic paths forward for underspecified customer or operational problems and aligning stakeholders.
- Represent the team in cross-functional discussions, ensuring shared understanding of priorities, timelines, and risks.
Requirements
- You have 8+ years of full-stack experience with excellent engineering fundamentals. You can dive into code and systems design, raise the technical bar through thoughtful reviews, and make pragmatic trade-offs that balance quality, speed, and risk.
- You have a track record of leading small, high-performing engineering teams while also making significant, end-to-end individual contributions to complex software projects. You think beyond the immediate task to deeply understand the customer and business "why" behind the work.
- You are a driver. You bring structure and momentum to ambiguous customer and operational problems, shaping them into clear, measurable engineering goals and ensuring the team ships high-value work consistently.
- You are customer-obsessed. You naturally translate customer pain points, operational bottlenecks, and financial opportunities into scoped engineering work that has measurable business impact.
- You communicate with clarity and candor. You can explain technical decisions, trade-offs, and risks to engineers, product partners, and business stakeholders in language that builds alignment and trust.
- You are an empathetic people leader. You invest in your engineers' growth, give direct but caring feedback, and create the psychological safety needed for honest discussion, healthy disagreement, and shared ownership.
- You are comfortable managing both the work and the team. You run effective 1:1s, guide perfo
Benefits
Additional Information
The Trade Desk is a global technology company and the world's leading independent platform for digital advertising, with nearly 4,000 employees across more than 30 offices. Our technology helps advertisers reach the right audiences across the open internet - from streaming TV and podcasts to mobile apps, news, and more. Advertising powers the content people love. By making it more transparent, effective, and responsible, we help support trusted journalism, quality entertainment, and creators worldwide. The world's brands and agencies rely on us to reach their customers and grow their businesses responsibly. The scale of our platform brings unique technical challenges - from processing massive datasets in real time to building systems that operate reliably on a global scale. When you work here, your impact is worldwide. We welcome diverse perspectives, encourage curiosity, and build teams that learn from one another. If you're driven to solve meaningful challenges, we'd love to meet you. WHAT WE DO The Customer Success Excellence (CSX) team is The Trade Desk's customer-focused engineering team which takes on high value, measurable, tactical feature work across our platform to capture positive financial outcomes and improve external relationships. We own the full arc from identifying opportunities to delivering solutions that moves the business. As a Lead Senior Software Engineer, you will be a technical as well as a people leader within CSX - shaping how we scope, plan, and ship high-value work across The Trade Desk platform. This is a hybrid role where you will balance your time between design, coding and driving technical direction, while also managing a team of engineers and facilitating the agile practices that keep delivery sharp and sustainable.
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Company Intel
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