Act as the go-to expert on data and analytics, providing strategic recommendations and insights through compelling, data-driven storytelling to influence key stakeholders.
Design and build executive-level dashboards and self-serve reporting tools to track KPIs.
Define key performance metrics and targets, build reports and dashboards to derive insights into the health of the business, identify areas of weakness, and present improvement recommendations to sales leadership.
Enable and automate operational rhythms such as quarterly and monthly business reviews and annual planning by delivering high-quality insights and visuals.
Perform ad-hoc analyses across multiple data sets and tools (examples include customer segmentation, sales participation, propensity to buy, market deep dives, white space, etc.).
Create executive-level presentations for both local and global leadership reviews.
Collaborate across functions, including finance, sales programs, operations, and product, to align on goals and inform key decisions.
Partner with teams to standardize definitions, metrics, and reporting frameworks for consistency across the org.
Assist in troubleshooting operational issues as they surface; propose changes to systems and processes to fix root causes.
Core Competencies
Data Literacy & Attention to Detail: read, understand, create, and communicate data as information with attention to detail; identify, gather, formulate, analyze, and derive insight from diverse data sets, and communicate findings through a targeted information-sharing process.
Critical Thinking & Problem Solving: objectively and systematically analyze information, ideas, or situations to form well-reasoned judgments, using logical reasoning, evidence-based analysis, and sound judgment to evaluate complex problems and draw meaningful conclusions.
Results Orientation: project confidence while expressing your thoughts and ideas with clarity, sincerity, and conviction; communica
Benefits
Health insurance
Additional Information
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Operations
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
This role is posted at the Senior Analyst level, and open to the Manager level for the right candidate.
This role is posted in the UK, with openness to other EMEA locations such as Dublin or Madrid.
Job Description
Do you enjoy a blend of strategy and operational execution? The Global CRO Business Operations team partners directly with the global sales leadership as a trusted advisor, focused on strategic planning and projects, sales optimization, sales capacity management, and business operational support. In this senior role, you will act as the go-to expert on data and analytics, providing strategic recommendations and insights through compelling, data-driven storytelling to influence key stakeholders. You will collaborate with many cross-functional teams such as finance, employee success, marketing, operations, and others. This is a high-impact role, with constantly evolving priorities and demands. You will think strategically, arrive at a focused execution plan, and lead the plan to fruition, while helping set direction, standardize how the team works, and support more junior analysts.
Example projects range from the very strategic to the very operational business rhythm and focus on many areas, such as Go-To-Market strategy, market segmentation, capacity planning, business metrics design and maintenance, tooling development, and business performance review.
Successful candidates will use data to drive insights, provide strategic recommendations, build scalable assets, and guide the charge on execution and organizational change. You will combine intuition for business, innovative inquiry, insights from sales leaders, and curiosity to accomplish meaningful work that uncovers trends and identifies insights delivering impact across the organization.
Salesforce · United Kingdom