Support the execution and operational tactical management of key specialty care client accounts
Coordinate cross-functional activities to ensure successful delivery of client initiatives, implementations, and operational projects
MBA Intern - Project Manager at Jobsatphamily
Partner with client-facing leaders to maintain strong client engagement, communication, and follow-through
Track deliverables, risks, dependencies, timelines, and action items across multiple client workstreams
Project Management
Build and manage detailed project plans, implementation timelines, tracking logs, status updates, and execution trackers
Assist project meetings, working sessions, and operational reviews with internal and external stakeholders
Ensure accountability across teams and proactively escalate blockers or risks
Operational Excellence & Process Improvement
Collaborate on documenting and standardizing end-to-end operational processes, workflows, SOPs, playbooks, and best practices across cross-functional teams to improve scalability, consistency, compliance, and operational efficiency.
Support building, organizing, and maintaining a centralized knowledge management system that ensures employees have easy access to accurate documentation, training materials, playbooks, templates, and process updates.
Apply project management methodologies to improve operational efficiency, standardization, executive-ready project updates, implementation summaries, and operational status reports
Identify opportunities to streamline workflows, reduce operational friction, and improve service delivery quality
Requirements
Must be currently enrolled in or pursuing a Master's Degree at an accredited university or college
Prior internship or project-based experience in business strategy, consulting, healthcare, analytics, finance, operations, or related fields preferred
Strong analytical, organizational, communication, and problem-solving skills
Interest in healthcare, value-based care, or technology-enabled healthcare services
Ability to thrive in a fast-paced, high-growth, and ambiguous environment
Demonstrated leadership, initiative, collaboration, and ownership mentality
Preferred requirements:
Ownership mindset - you take accountability for outcomes, not just tasks
"Get it done" mentality - high sense of urgency, bias toward action
Smart hustle - able to move quickly while prioritizing what matters most
Comfort with complexity and ambiguity - thrives in challenging, unstructured environments
Assertive communicator - able to push, influence, and hold stakeholders accountable
Growth mindset - seeks feedback, continuously improves, and adapts quickly
Work Style - Growth Company DNA
We are a fast-growing, early-stage company with a bold mission and significant work ahead, every employee at Jaan Health must embody growth company DNA . This means you have proven success in a high
Benefits
Health insurance
Additional Information
MBA Intern - Project Manager
Location: 5-days in New York City office
Job Type: Full-time Internship ~ 3-months
Hourly Range: $25 - $35 / hour
About Jaan Health/Phamily
Jaan Health is a leading AI-based care management company serving healthcare providers. For nearly a decade, the company has leveraged its easy-to-use, proprietary technology to enable health systems, medical groups, and ACOs to deliver high-quality, high-ROI proactive care to hundreds of thousands of previously underserved patients.
Phamily, the company's core technology platform, has transformed chronic disease management with clinically tested AI and easy-to-use technology that enables physicians and care teams to offer high-touch, individualized patient care that has been proven to reduce investment in extra labor and the overall cost of care. Phamily helps ensure healthcare providers are compensated fairly for providing high-quality care between office visits, while improving the lives of patients with chronic diseases. Learn more at phamily.com.
Job/Role Description:
We are seeking a highly organized, execution-focused Project Manager Intern to support the successful operational execution of client accounts and build a knowledge management system. This role is ideal for someone who thrives in a fast-paced, high-growth environment and has experience managing complex, cross-functional service delivery initiatives for our healthcare clients.
We are looking for a business and operations-focused project leader who understands how to drive execution across client-facing healthcare operations, service delivery, implementation, and operational workflows. The Project Manager will partner closely with internal teams to ensure projects, deliverables, implementations, and operational initiatives are executed effectively, on time, and with high quality.
The ideal candidate brings a strong ownership mindset , excellent stakeholder management skills, structured project management discipline, and the ability to operate with urgency and clarity in ambiguous environments.
Jobsatphamily · New York City