Refund Specialist (Hybrid), Day Shift, Patient Financial Services

Requirements

• High School Diploma required or some college preferred.
• A minimum of 3 years' experience within a healthcare environment can include an insurer, public health setting, or an outsourcing company
• Ability to work independently and in a team environment.
• Must maintain a high volume of processing without compromising quality and accuracy.
• Strong Customer Service skills.
• Ability to participate in an environment that promotes staff development, productivity, satisfaction, and efficiency.
• Work Schedule:
• Employment Type: Full-time
• Hours per Week: 40 hours/week
• Typical Daily Schedule: 8:00 am - 4:30 pm Monday through Friday
• Shift Type: Day Shift-Hybrid
• Holiday Requirements: Follow the company holiday calendar
• Pay Range:
• $19.64 - $25.65 If the salary range is listed as $0 or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process.
• Under the Fair Labor Standards Act (FLSA), this position is classified as:
• United States of America (Non-Exempt)
• At Adventist HealthCare our job is to care for you.
• We do this by offering:
• Work life balance through nonrotating shifts
• Recognition and rewards for professional expertise
• Free Employee parking
• Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
• Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)
• Paid Time Off
• Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
• Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
• Subsidized childcare at participating childcare centers
• Tuition Reimbursement
• Employee Assistance Program (EAP) support
• As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.
• If you want to make a difference in someone's life every day, consider a position with a team of professionals who are doing just that, making a difference.
• Join the Adventist HealthCare team today, apply now to be considered!
• COVID-19 Vaccination
• Adventist HealthCare strongly recommends all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination.
• Tobacco and Drug Statement
• Equal Employment Opportunity
• Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best

Benefits

Additional Information

Support Center If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account. Adventist HealthCare seeks to hire a Refund Specialist who will embrace our mission to extend God's care through the ministry of physical, mental, and spiritual healing. As a Refund Specialist, you will: - Provide resolutions on credits based on knowledge of payer contracts and understanding of the specific requirements for each payer. - Complete the Quarterly Medicare Credit Balance Report. - Evaluate patients' accounts to answer questions or bring resolution to credits. - Review EOB and patient payments to determine any possible overpayments made by the payer and/or patient. - Perform duties such as processing write-offs, charge adjustments, billing corrections, or voids to correct errors in previous billing to insurance companies. - Maintain patient confidentiality and follow HIPAA guidelines - Identify patient overpayments and refunds.

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