Manager, HVAC Service
External
Jwplumbingheatingair · Inglewood, CA$70K–$100K/yrFull-timeOn-site1w ago
CRMLeadershipSAFe
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Responsibilities
- Supervise and mentor HVAC technicians across service, sales, and installation
- Drive performance by analyzing KPIs and providing real-time coaching
- Improve and enforce workflow processes to boost team efficiency
- Conduct field ride-a-longs to support technician development and confidence
- Facilitate morning meetings to align the team on daily goals and updates
- Coordinate closely with Dispatch to ensure optimal job flow and customer satisfaction
- Help build and manage staff schedules
- Step in to resolve customer concerns quickly and professionally
- Promote pride of ownership with trucks, tools, and inventory
- Champion a safe and positive work environment
- Collaborate with leadership and apply ongoing coaching and training
- What You Bring:
- 5+ years of HVAC experience, with at least 2 years in a supervisory or management role
- Proven experience managing teams in a service or sales environment
- Strong knowledge of residential HVAC systems and service operations
- ServiceTitan or similar CRM software experience
- Self-starter mindset with solid organizational and communication skills
- Tech-savvy and quick to adopt new platforms or systems
- Availability to work weekends and be based out of the LA area
- Current and valid California driver's license
Requirements
- You're not just a technician, you're a coach, a strategist, and a leader. You love structure, thrive under pressure, and have a knack for finding better ways to do things. Your communication skills are sharp, your standards are high, and you know how to build trust within a team.
- If that sounds like you and you're someone who leads by example and knows how to motivate others, this is your opportunity to shine.
Benefits
Competitive salary + performance bonusesCompany vehicle, phone, and tabletPaid training and development opportunitiesFull benefits package: medical, dental, vision, 401(k), paid holidays and PTOSupportive leadership and a successful team#JWHAPay Range$70,000 - $100,000 USDAbout JW Plumbing, Heating & Air:Privacy PolicyDental insuranceVision insurance401(k)Paid time offPerformance bonus
Additional Information
Are you a proven leader in the HVAC industry with a passion for people, performance, and top-tier service? JW Plumbing, Heating and Air is looking for a HVAC Service Manager to lead and inspire our team of skilled HVAC professionals in delivering outstanding residential service throughout the Greater Los Angeles area.
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