Factory Transition Services Program Manager

About the role

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. Provides Factory Transition Services (FTS) leadership, Support and Mentorship to Sales, Field Service, Service Business Units and Product Marketing for Tool Relocation requirements. Creates and Maintains the Business Processes related to FTS Operations for Kit creation, updating support documentation/BU Master Lists. Supports and/or leads other projects as assigned, as needed.

Responsibilities

• Ensures that all projects and programs assigned are completed in accordance with predetermined requirements, with specific attention to product/process specifications, project/program costs, resource utilization, and timeliness for completion.
• Ensures that the utilization of all material and financial resources is carried out in an effective manner.
• Effectively assigns work to subordinate staff, providing for professional development in addition to maximum productivity for the area.
• Spearheads research and development of new technologies, as appropriate, and ensures that newly created processes, designs, and/or methodologies are incorporated into Applied Materials products/services, and/or disseminated to other areas as needed.
• Functional Knowledge
• Demonstrates in-depth understanding of concepts, theories and principles in own job family and basic knowledge of other related job families
• Business Expertise
• Applies understanding of the industry and how own area contributes to the achievement of objectives
• Leadership
• Manages a generally homogeneous team; adapts plans and priorities to meet service and/or operational challenges
• Problem Solving
• Identifies and resolves technical, operational and organizational problems
• Impact
• Impacts the level of service and the team's ability to meet quality, volume, and timeliness objectives
• Guided by policies and resource requirements within business unit, department or sub-function
• Interpersonal Skills
• Guides, influences and persuades others internally in related areas or externally
• Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.
• Education
• Bachelor's Degree
• 10 - Years of Experience
• Keep the Consolidated FTS Business Process Manual up to date, through Publication and Internal Service Bulletin Change Notifications
• Maintain and update Master Parts Lists/Bill of Materials for Legacy equipment and New Product Introduction
• Collaborate with key stakeholders across the enterprise (Field and Product Business Units) to address change requests from customers and Field Service personnel.
• Provide Subject Matter Expertise on Short Notice Kit Expediting for various relocation scenarios, including internal cost data and part sourcing strategies.
• Additional Information
• Time Type:
• Full time
• Employee Type:
• Assignee / Regular
• Travel:
• Yes, 10% of the

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