Artificial Turf Technician

About the role

Tarkett Sports is a world leader in sports construction and surfacing, providing architectural design, full-scope construction services, and a comprehensive portfolio of industry-leading sports surfacing solutions. Trusted by leading programs at every level, we're proud to deliver a seamless turnkey experience for our clients. Over 80,000 Installations Worldwide Over 25 Years of Experience Collection of Leading Solutions One Answer for Your entire Facility https://tarkettsports.com/en-na Tarkett is an equal opportunity employer. We value diversity in backgrounds and in experiences and promote an inclusive workplace where all employees can perform at their best.

Responsibilities

• As a Field Service Technician, you'll serve as a trusted FieldTurf expert, traveling to customer locations throughout Virginia, Maryland and DC to ensure every field performs at the highest level.
• Your responsibilities will include:
• Performing inspections, maintenance, troubleshooting, and repairs on FieldTurf synthetic turf systems
• Diagnosing issues and delivering timely, effective solutions that exceed customer expectations
• Completing accurate service documentation and reports in a timely manner
• Building strong relationships with customers through professional communication and outstanding service
• Educating field owners and operators on proper maintenance techniques and equipment usage to maximize field longevity and performance
• Collaborating with FieldCare Coordinators, Customer Service teams, and regional sales representatives to provide seamless customer support
• Supporting FieldTurf's service growth by identifying maintenance and equipment opportunities for customers
• Maintaining company tools, equipment, and service vehicles to FieldTurf standards
• Utilizing technology platforms including Outlook, Concur, and Field Service Lightning to manage schedules, reporting, and communication
• What You Bring
• Strong mechanical aptitude and hands-on troubleshooting experience
• Excellent problem-solving skills and the ability to work independently in the field
• A proactive, customer-focused mindset with strong communication skills
• Attention to detail and commitment to quality workmanship
• Ability to read and interpret technical manuals and service documentation
• Experience with field service software or mobile service platforms is a plus
• A willingness to travel regularly throughout the region, with overnight stays. (Summer months are the busiest.)
• Strong Computer skills for email, reports and teams.
• Physical Requirements
• This role involves active outdoor work in varying weather conditions and requires the ability to perform physical labor, including lifting equipment, field repairs, and extended time on job sites.
• Why FieldTurf?
• At FieldTurf, you'll join a company known for innovation, quality, and industry leadership. You'll work alongside passionate professionals who are committed to delivering the best-performing synthetic turf systems in the world.

Benefits

Additional Information

Join FieldTurf - the industry pioneer and trusted leader in synthetic turf solutions - as a Field Service Synthetic Turf Technician and help shape the future of sports and recreation surfaces across the Northwest. At FieldTurf, we don't just install fields - we create high-performance playing surfaces trusted by professional sports teams, universities, schools, and communities around the world. As part of our FieldCare team, you'll play a critical role in protecting that reputation by delivering expert maintenance, repairs, and exceptional customer support directly in the field. If you thrive in a hands-on environment, enjoy travel, problem-solving, and building strong customer relationships, this is an opportunity to grow your career with a company recognized as the gold standard in synthetic turf.

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