Oversees complex and occasionally highly complex claims involved in appraisal, arbitration, or mediation
Oversees complex and occasionally highly complex specialized claims (e.g., business interruption, loss of income, E&O policies)
Oversees complex and occasionally highly complex claims that include Public Adjuster involvement
Documents a claim file with notes, evaluations, and decision-making process
Summarizes documents and enters into claim system notes
Advanced knowledge of all regional construction types and related repair methodologies
Frequently conducts targeted file examining, including performing ride-alongs or sit-alongs
Frequently conducts calibrations with vendors or staff
Communicates verbally or in writing about claim processes/procedures with other employees, leaders, and teams
Supervisory Responsibilities
This job has supervisory duties.
Requirements
Claims Resolution, Conflict Management, Management Reporting, Relationship Building, Training Instruction
Benefits
Compensation offered for this role is 68,500.00 - 115,600.00 annually and is based on experience and qualifications.For jobs in San Francisco, please click " here " for information regarding the San Francisco Fair Chance Ordinance.For jobs in Los Angeles, please click " here " for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.To view the "EEO Know Your Rights" poster click " here ". This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.To view the FMLA poster, click " here ". This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.Companies & PartnersDirect General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies,Health insuranceVision insurance
Additional Information
National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.
Job Description
The Team Lead I is responsible for managing complex and occasionally highly complex vendor relationships, assessing vendor training needs, and monitoring vendor performance. The individual monitors staffing levels and workloads, provides coaching and mentoring, and participates in performance reviews.
Allstate · - CA (remote)