Hotel Housekeeping Supervisor / Senior Supervisor

About the role

Job Description: Supervise daily housekeeping operations to ensure guest rooms, public areas, and service areas meet hotel cleanliness and presentation standards Inspect guest rooms and public areas to maintain quality standards and maximum guest satisfaction Supervise and support Housekeeping Attendants in their daily tasks and performanceCoordinate closely with Front Office regarding room status updates and guest requirements Attend to guest requests, feedback, and complaints in a professional and timely mannerReport and follow up on maintenance and repair issues with the Engineering team Assist in managing housekeeping supplies, linen inventory, and lost & found procedures Ensure housekeeping equipment and cleaning tools are properly maintained and used safelySupport staff training, orientation, coaching, and performance monitoring Maintain housekeeping records, operational reports, and departmental documentationEnsure compliance with hotel policies, hygiene, health & safety, and emergency procedures Promote teamwork, sustainability practices, and hotel values within the department Reaquirement : Minimum 1 years of experience in a housekeeping supervisory role within the hospitality industryStrong attention to detail and ability to maintain high standards of cleanliness Excellent communication and interpersonal skills to effectively lead and motivate a team Problem-solving skills and the ability to work under pressure to meet deadlines Proficient in Microsoft Office suite and able to use housekeeping management software Passionate about providing exceptional customer service and creating a comfortable guest experience

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