Technical Service Manager

Responsibilities

• Maintain strong technical knowledge of commercial agriculture, new technologies and competitive chemistries & positioning impacting the business
• Develop, execute & supervise appropriate support activities aligned with key initiatives as outlined in the annual FMC Goals and Objectives
• Work hand in hand with Product Development teammates to ensure testing programs are aligned with market trends and that the Technical Service Manager is well educated regarding development projects as launch time approaches
• Manage expenses, service to sales dollars & product demo budget consistent & aligned with key regional initiatives
• Provide technical product training & give regional guidance on complaint handling and assist Field Sales Representatives (FSRs) in complaint calls where necessary for agronomic expertise, problem diagnosis, and input on resolution.
• Manage, implement & supervise research testing funds and influence trial plans through the grant-in-aid (GIA) budget that are aligned with regional sales and marketing objectives
• Develop various training modules & take the lead in providing technical consulting & training to internal & external groups. Focus on new product launches & leading the technical transfer of information to sales teams & key customer groups
• Provide necessary proof of validation using sound data and information for label updates, amendments and assist regulatory department with label use instructions
• Produce sales tools such as newsletters, technical recommendation sheets and other sales collateral
• Carefully review, edit and approve technical, sales, marketing and or advertising communications
• Continue to strengthen the communication between other regional technical support groups and internal functional groups
• Analyze regional agronomic trends and provide strategic recommendations to leadership.
• Mentor and coach junior Technical Service Representatives.
• Required Educatio

Additional Information

FMC Corporation is a global leader in agricultural sciences, driven by our purpose: Innovation for Agriculture. Solutions for the Planet. We are passionate about the power of science to solve agriculture's biggest challenges. With one of the most productive and diversified pipelines in the industry, FMC is delivering cutting-edge and next-generation crop protection technologies - including Dodhylex™ active, Isoflex™ active, rimisoxafen, and fluindapyr - to help farmers increase the productivity and resilience of their land. Our employees are at the heart of this innovation. We're looking for bold thinkers and collaborative doers. At FMC, your ideas matter. From day one, you'll contribute to meaningful work that drives progress in agriculture, supported by a culture that values integrity, safety, respect, and results. Join us in advancing the future of agriculture. Together, we're building a more resilient planet - one innovation at a time. External Overview: FMC Corporation is a leading specialty company focused on agricultural technologies. FMC provides innovative and cost-effective solutions to enhance crop yield and quality by controlling a broad spectrum of insects, weeds and disease, as well as in non-agricultural markets for pest control. FMC is a globally diverse organization that offers its employees exciting opportunities to work on challenging projects that are important to the achievement of our strategic objectives. Your education and professional experience are valued and put to use from day one. Your success at completing key initiatives can result in a varied, progressive, and fulfilling career with FMC. With a corporate culture of innovation, integrity, responsibility, and customer intimacy, we foster "The Right Chemistry" in everything we do. We are looking for people to join us in creating, developing, and improving our products, our processes, and our markets. If you are ready to make a difference every day, FMC is ready to talk to you. Function Overview: The Technical Service Manager (TSM) handles all the technical support functions for their area on behalf of FMC. This person works closely with the sales team and the regional sales leadership in the region. The research testing funds to the universities flow through the Technical Services Manager as does training presentations, localized sales tools and customer complaints. The TSM collaborates closely with the other technical support personnel outside the local geography as well as the marketing, regulatory and product development groups. The TSM will work closely with the Regional Technical Manager to ensure the technical focus of the region is in harmony with the technical focus across the North America Crop Business.

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