Associate Curriculum Developer, Regional Training Lead (Remote)

About the role

The Regional Training Lead plays a critical role in delivering a consistent, high-quality onboarding and training experience for Falcon Complete team within their assigned region. This mid-level role is responsible for managing regional training coordinators and team trainers, providing direct oversight of onboarding progression, ensuring timely training completion, and serving as the primary point of contact for all regional training needs. You will work closely with Training & Onboarding (T&O) leadership and Curriculum Developers to maintain global alignment while tailoring training approaches to meet regional nuances. This includes providing follow-the-sun coverage for training platforms, supporting system administration within the region, and ensuring employees have real-time access to help and guidance. This role is ideal for someone who thrives in fast-paced, globally distributed environments, is highly organized, and is passionate about elevating employee readiness and performance. You'll balance people leadership, operational ownership, and hands-on training support - all while strengthening the global Falcon Complete training ecosystem. The Training & Onboarding team is dedicated to designing, delivering, and scaling world-class learning experiences for Falcon Complete analysts across the globe. We are a small, collaborative, and mission-focused team that partners closely with regional leadership, onboarding leads, Curriculum Developers, Service Assurance, and cross-functional stakeholders. We work in a distributed, remote-first environment where trust, ownership, and communication are essential. As the regional extension of this global team, you will serve as the on-the-ground expert who ensures training consistency, regional visibility, and timely execution of onboarding and learning initiatives.

Responsibilities

• Manage regional training coordinators and team trainers, ensuring alignment to Training & Onboarding processes, SOPs, and expectations.
• Oversee onboarding and training for all new hires in your region, ensuring a consistent, high-quality experience and timely progression through required learning paths.
• Support the ongoing maintenance and evolution of training content by updating materials as processes change, tracking content health, and ensuring onboarding reflects current tools, workflows, and best practices.
• Provide real-time training and system support within the region, contributing to a follow-the-sun model for key platforms that Training and Onboarding use.
• Partner with Curriculum Developers to support the creation, maintenance, and continuous improvement of training content, including contributing regional insights, assisting with content development, and ensuring materials remain accurate, relevant, and aligned to operational needs.
• Monitor training data and metrics to identify knowledge gaps, regional trends, or performance challenges - and propose solutions or targeted interventions.
• Support intake and prioritization of regional training needs, ensuring alignment with the broader training strategy and organizational roadmap.
• Maintain close communication with regional leaders, onboarding leads, and cross-functional partners to ensure visibility into progress, challenges, and upcoming initiatives.
• Ensure consistent adoption of T&O-owned onboarding standards and content within your region, while tailoring the delivery and operational execution to accommodate regional workflows and schedules.
• Maintain documentation, JIRA tickets, and training records to support operational transparency and continuous improvement.
• Deliver hands-on training or support facilitation on an as-needed basis.

Requirements

• Experience in training, enablement, onboarding, or related operational roles.
• Demonstrated ability to manage people and drive accountability across distributed teams.
• Strong organizational skills with the ability to track training progression, monitor metrics, and identify areas of improvement.
• Experience analyzing data to uncover deficiencies, trends, or readiness gaps - and art

Benefits

Additional Information

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at CrowdStrike? Share your experience