Utilising the available claims data to proactively identify potential fraud instructions from within Keoghs and from within the wider Davies Group claims departments;
Undertaking intelligence screening on cases referred into Counter Fraud Services;
Liaising with internal clients and potentially external clients to present findings and secure additional fraud instructions into Counter Fraud Services;
Identification of themes, trends and changes in behaviours and thereafter reporting regularly into the Intelligence Data Manager and other key stakeholders;
Identification and analysis of linked claims and/or serial claimants to support our Linked & Organised Fraud offering;
Achieving a daily chargeable target;
Working Hours
35 hours per week
Monday - Friday 9am - 5pm with 1 unpaid hour for lunch.
Primary location for this role is Bolton, Parklands Office. We also have a presence in Birmingham and Liverpool.
We are agile workers with attendance at our offices at least 1 day a week
Skills, Knowledge and Expertise
Previous experience in an Intelligence Analyst role within either an insurer or legal setting is essential;
Experience in identification of and analytical work on linked and organised fraud claims is desirable;
Understanding of legal framework within which intelligence can be disclosed;
Proficient in the use of MS Office (Excel and Word in particular);
Drafting comprehensive and professional reports summarising key issues;
Good level of commercial awareness;
Excellent communication skills - verbal and written;
Confidence and ability to liaise with clients/customers when presenting a reasoned, logical argument;
Ability to work to tight deadlines and under pressure;
Ability to work under own initiative and innovative in their thinking;
Benefits
Davies Incentive Plan25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)Family Cover Private Medical Insurance (Bupa)Simply Health Care Cash PlanWeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeingDeath in ServiceCritical Illness CoverPension Contribution based 5% Employee / 3% EmployerEmployee Resource GroupsEmployee Volunteering ProgrammeCycle to Work Scheme*Tech Scheme*Season Ticket Loan*Gym Flex*Access to Online Discount SitesDiscounted Gourmet Society MembershipDiscounted Tickets for Merlin Attractions nationwideDiscounts at local retail outletsafter successfully completing probation
Additional Information
To support the Intelligence Data Manager in fraud identification across various workstreams within Davies Group.