Server - FT

Benefits

Additional Information

Server - FT At MBK Senior Living, we're committed to putting people first - our residents and team members. Exceeding expectations and enriching lives drives our day-to-day. And it's all powered by Yoi Shigoto, a Japanese concept that translates to "good, quality work." It's more than a mantra. It's part of our company-wide commitment to build trust, set high standards, and develop potential in ourselves and others! Whether you're looking for a flexible, part-time job or the pathway to a lasting career, you'll find it here at MBK Senior Living-and a whole lot more! When you join the MBK Senior Living team, you'll enjoy: -Impacting lives and building lasting relationships -Executing exceptional signature programs in dining, fitness, wellness, and care -A supportive community team that encourages personal and professional growth and celebrates your success -A fun-filled, energetic environment that's centered in hospitality and high-quality service -Competitive salaries -Professional development, training, and personal coaching through our Mentor, Buddy, and Executive Director in Training Programs -Education loan assistance & scholarships -Financial and legal services -Team Member discounts -Health and Wellness resources Full-time benefits include: -Rich benefits package including Medical, Dental, Vision and 401k matching up to 4% -Childcare and eldercare assistance -Flexible spending accounts If you're looking for a place where you can make an impact, find purpose and joy, and receive the training, tools, and support to reach your career goals - look no further, apply today! Job Description Schedule: Full Time, Monday-Friday (11am-7:30pm) Weekend availability is strongly preferred. Job Summary: The Server is responsible for making the residents dining experience pleasant and positive; providing the highest quality of customer service, while maintaining dining areas, seating residents and serving meals. Essential Job Duties (Include % of time for each responsibility): - Takes written food orders and serve meals to residents, family members and visitors in a professional, efficient and courteous manner making sure that customer satisfaction is the result 100% - Assist residents with meal/menu selections as necessary or requested 30% - Use proper etiquette and manners while waiting tables courteously and professionally (serving from the left, clearing used dishes between courses, etc.) 100% - Review residents dietary needs, as outlined by Supervisor 5% - Track resident attendance at meals, and provide that information in a timely manner to the appropriate person 5% - Ensure that all residents are greeted and seated properly, making extra efforts to integrate new residents making them feel welcome and comfortable 30% - Ensure a clean sanitary dining area and comply with all policies and procedures regarding the proper handling and serving of food 100% - Display tact and friendliness when dealing with residents, Team Members, and guests 100% - Aid in community marketing effort through positive interactions, dress and behavior by following all grooming and dress standards 100% - Serve, clean, reset tables, return dishes to kitchen 10% - Other duties as assigned or directed by Supervisors or designee of the Executive Director 10% - Clean and set up of all dining and food service areas including stocking of condiments pulling old items and restocking as necessary (sugars, salt/pepper, ketchups, etc.) 10% - Cooperate and assist with other kitchen and dining services to ensure residents have a positive dining experience 100% - Report any safety or equipment issues to Supervisor 100% Non-Essential Job Duties: - Assist in breaking down deliveries, putting away stock, washing dishes, as needed - Deliver meals to resident rooms as required, including tray collection from residents rooms after meal service Requirements (Include: education, experience, special skills, licenses, and certifications): - Exposure to restaurant operations or the ability to learn - Age over 18 years or have proper work permit and authorization documentation - Background clearances as required by government regulations - Complete a health screening and provide negative TB test results (must be within the last 6 months or within 7 days of employment) - Basic counting skills as required by the position (tracking meals/residents, etc.) - Good communication skills including the ability to speak, write, understand, and read English - Ability to operate standard serving equipment (salad bar cart, trays, heating cart, etc.) - Must be mindful regarding the use of resources and supplies, minimizing waste and misuse when possible - Ability to deal tactfully and professionally at all times with personnel, residents, family members, visitors, vendors, and the general public - Complete the dining room training course with CCG - Must meet and maintain all state specific regulatory requirements Physical Demands (Include: lifting, carrying, pushing, pul